Gabriel Cervantes
Camarillo,CA
Summary
Results-focused law enforcement professional with strength in correctional awareness, motivational interviewing and interpersonal communicative skills. Proactive leader with strengths in communication and collaboration. Proficient in leveraging industry and supervisory knowledge to promote a cohesive unit. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.
Overview
34
34
years of professional experience
Work History
Parole Agent III
Los Angeles Central 4 GPS
03.2025 - Current
- Coordinate with local law enforcement personnel to investigate leads related to potential criminal activity by parolees.
- Prepared and presented reports on team performance, challenges, and achievements to senior management.
- Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
- Comply with company policies, objectives and communication goals.
- Resolve customer complaints and apply policies to meet changing needs.
- Identified and corrected performance and personnel issues to reduce impact to business operations.
- Coach staff members to develop long-term career goals.
- Establish and enforce clear goals to keep employees working collaboratively.
- Provide on going training to address staff needs.
Parole Agent III
San Luis Obispo Parole Unit
10.2022 - 03.2025
- Comply with company policies, objectives and communication goals.
- Resolve customer complaints and apply policies to meet changing needs.
- Identified and corrected performance and personnel issues to reduce impact to business operations.
- Coach staff members to develop long-term career goals.
- Establish and enforce clear goals to keep employees working collaboratively.
- Provide on going training to address staff needs.
Parole Agent II
Long Beach 4 Parole Unit
07.2022 - 10.2022
- Established and enforced clear goals to keep employees working collaboratively.
- Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
- Provided ongoing training to address staff needs.
- Identified staff training and development needs and implemented effective coaching and mentoring programs.
- Conducted routine audits of systems and assessed proficiency of unit personnel.
- Identified and corrected performance and personnel issues to reduce impact to business operations.
- Resolved complaints while adhering to policies to meet changing needs.
- Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
Parole Agent II
Escondido 1 Parole Unit (OOC)
02.2022 - 06.2022
- Established and enforced clear goals to keep employees working collaboratively.
- Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
- Provided ongoing training to address staff needs.
Parole Agent III, Unit Supervisor
Foothill GPS (OOC)
10.2021 - 01.2022
- Identified staff training and development needs and implemented effective coaching and mentoring programs.
- Conducted routine audits of systems and assessed proficiency of unit personnel.
- Established and enforced clear goals to keep employees working collaboratively.
- Identified and corrected performance and personnel issues to reduce impact to business operations.
- Resolved complaints while adhering to policies to meet changing needs.
- Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
Parole Agent III, Unit Supervisor
Santa Fe Springs 2 (OOC)
Pomona, CA
07.2021 - 10.2021
- Established and enforced clear goals to keep employees working collaboratively.
- Identified and corrected performance and personnel issues to reduce impact to business operations.
- Resolved complaints while adhering to policies to meet changing needs.
- Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
Parole Agent II, Assistant Unit Supervisor
Ventura I (OOC)
Oxnard, CA
04.2021 - 07.2021
- Established and enforced clear goals to keep employees working collaboratively.
- Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
- Provided ongoing training to address staff needs.
Parole Agent I
Foothill GPS Unit
San Bernardino, CA
04.2015 - 04.2021
- Supervise Sexual Offenders enrolled in GPS monitoring
- Close working relationship with local ICAC team
Correctional Counselor
California Institution for Men
Chino, CA
03.2014 - 04.2015
- Responsible for classification of convicted felons
- Planned educational and training programs for offenders.
- Determined and assigned inmates to appropriate housing.
- Completed statistical analysis by developing, updating and maintaining statistical and related records and reports.
Correctional Sergeant
California Institution for Men
Chino, CA
07.2013 - 04.2015
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Watch Office hiring for vacant positions, monitoring sick calls, and documenting discrepancies.
- Supervised, observed, and documented correctional officers work performance.
- I was responsible for preparing employee performance reports
Parole Agent I
Victorville GPS
Victorville, CA
09.2005 - 07.2013
- Launched the first GPS unit at the Victorville Parole Complex.
- Original unit to enroll all DAPO's PC290 offenders in San Bernardino County desert area.
- Utilized GPS system to monitor movement and to deter potential criminality.
Correctional Officer
Ironwood State Prison
Blythe, CA
10.2002 - 09.2005
- Conducted internal security checks to ascertain inmate safety.
- Maintained clear and open communications with all facility areas to support efficient and safe operations.
- Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
District Manager
Classic Wines of California
Ceres, CA
10.1998 - 10.2002
- Restructured operational workflows to better capitalize on changing market conditions and customer buying habits.
- Developed and enhanced sales and merchandising programs, positively impacting bottom-line profitability with strong growth.
- Recruited numerous merchandisers and sales representatives to fill internal job vacancies.
Security Officer
Pomona Valley Hospital and Medical Center
Pomona, CA
08.1996 - 10.1998
- Investigated alarms and disturbances to maintain safety.
- Surveilled all areas within facility to identify suspicious behavior.
- Enforced security regulations and escorted non-compliant individuals to private areas for processing.
Non-Commissioned Officer
United States Marine Corps
Camp Pendleton, CA
05.1991 - 05.1995
- Improved inventory control accuracies, ensuring proper maintenance of rifles, machine guns, mortars and hand grenades.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Demonstrated leadership by making improvements to work processes and helping to train others.
Education
MBA - Business
University of Southern California
Los Angeles, CA06.2015
Bachelor of Arts - Business Administration
University Of La Verne
La Verne, CA06.2003
Skills
- Extensive sex offender supervision experience
- Ability to conduct investigations
- Behavior management
- Electronic monitoring
- Field supervision
Affiliations
- Medal of Valor Unit Citation Recipient
- Letter of Recognition for being selected Junior Company Commander
- Member, Alumni Association University of La Verne Society of Accountants
- Member, Alumni Association University of Southern California Trojan Athletic Fund
- ULV Departmental Honors
Timeline
Parole Agent III
Los Angeles Central 4 GPS
03.2025 - Current
Parole Agent III
San Luis Obispo Parole Unit
10.2022 - 03.2025
Parole Agent II
Long Beach 4 Parole Unit
07.2022 - 10.2022
Parole Agent II
Escondido 1 Parole Unit (OOC)
02.2022 - 06.2022
Parole Agent III, Unit Supervisor
Foothill GPS (OOC)
10.2021 - 01.2022
Parole Agent III, Unit Supervisor
Santa Fe Springs 2 (OOC)
07.2021 - 10.2021
Parole Agent II, Assistant Unit Supervisor
Ventura I (OOC)
04.2021 - 07.2021
Parole Agent I
Foothill GPS Unit
04.2015 - 04.2021
Correctional Counselor
California Institution for Men
03.2014 - 04.2015
Correctional Sergeant
California Institution for Men
07.2013 - 04.2015
Parole Agent I
Victorville GPS
09.2005 - 07.2013
Correctional Officer
Ironwood State Prison
10.2002 - 09.2005
District Manager
Classic Wines of California
10.1998 - 10.2002
Security Officer
Pomona Valley Hospital and Medical Center
08.1996 - 10.1998
Non-Commissioned Officer
United States Marine Corps
05.1991 - 05.1995
MBA - Business
University of Southern California
Bachelor of Arts - Business Administration
University Of La Verne
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