Gabriel Christianson
Oklahoma City,OK
Summary
Dedicated Logistics Specialist recognized for optimizing inventory management and enhancing logistics processes. Strong ability to lead cross-functional teams and maintain excellent customer relationships, resulting in improved operational effectiveness.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Logistics Specialist
United States Navy, Unit
Tinker Air Force Base
01.2021 - Current
- Coordinated logistics operations to ensure timely delivery of supplies and equipment in support of Naval Flight Operations.
- Designed and implemented inventory management solutions to ensure optimal stock availability for 5000 sailors aboard USS Theodore Roosevelt.
- Analyzed shipping routes and schedules to enhance efficiency and reduce costs.
- Led cross-functional teams in the execution of logistical operations during deployments.
- Mentored junior personnel on best practices for logistics processes and compliance standards.
- Streamlined supply chain procedures, resulting in improved overall operational effectiveness.
- Coordinated incoming and outgoing shipments to maintain schedules.
- Issued timely and accurate responses to both internal and external inquiries.
- Validated inventory levels and updated systems using handheld devices.
- Tracked orders and notified customers of status or potential delays.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Monitored performance of logistics operations to identify areas for improvement.
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
Customer Service Representative
Dillons Grocery Store
Newton, KS
06.2017 - 01.2021
- Assisted customers with inquiries, resolving issues efficiently and enhancing overall satisfaction.
- Processed transactions accurately, ensuring timely service during peak hours.
- Managed inventory levels, conducting regular stock checks to maintain product availability.
- Trained new team members on customer service protocols and store policies.
- Mentored junior staff, fostering a collaborative environment focused on excellence in service delivery.
- Collaborated with management to develop strategies for enhancing store operations and customer experience.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Boosted team morale by consistently recognizing colleagues' contributions and achievements.
Education
No Degree - Business
Hutchinson Community College
Hutchinson, KSHigh School Diploma -
Newton High School
Newton, KS05-2019
Skills
- Proficient in forklift handling
- Accurate inventory tracking
- Inventory control
- Resolving problems
- Materials handling
- Shipment receiving
- Clear and concise communication
- Mentoring experience
- ERP systems proficiency
- Customer service
- Inspecting goods
- Shipping and receiving
Accomplishments
- Achieved a Navy and Marine Corp Achievement Medal for completing the Supply Management Inspection onboard USS Theodore Roosevelt prior to 2024 WESTPAC deployment with 100% accuracy,
- Achieved a Navy and Marine Corp Achievement Medal for honorably completing a 5 year sea tour.
Certification
- Licensed Forklift Operator - June 2021 to February 2026
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Logistics Specialist
United States Navy, Unit
01.2021 - Current
Customer Service Representative
Dillons Grocery Store
06.2017 - 01.2021
No Degree - Business
Hutchinson Community College
High School Diploma -
Newton High School