Summary
Overview
Work History
Education
Skills
Certification
Clearance
References
Timeline
Generic
Gabriel Cloud

Gabriel Cloud

Rio Rancho,NM

Summary

Senior Building Automation and IT Infrastructure Specialist with 13+ years of experience in diverse sectors including commercial, healthcare, and government. Currently leads advanced field service operations in New Mexico, focusing on complex system resolutions and high-stakes project completions. Expertise in HVAC controls, IT virtualization, and network infrastructure, with a strong background in programming and integration of large-scale automation systems. Aiming to transition into Building Automation Program Management to utilize extensive field and IT skills.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Lead Advanced Field Service Technician

Honeywell
Albuquerque, NM
04.2019 - Current
  • Serve as Honeywell’s primary escalation point for complex BAS issues across the state of New Mexico.
  • Troubleshoot and resolve high-priority issues involving HVAC system design, IT infrastructure, and control logic.
  • Conduct system analysis and testing to identify and resolve technical issues or inefficiencies.
  • Commission and validate large-scale systems, ensuring optimal performance and compliance.
  • Step in on critical projects to resolve outstanding technical issues and drive successful completion.

Control Technician

Trane-Ingersoll Rand
Albuquerque, NM
02.2017 - 03.2019
  • Commissioned and validated Tracer SC and Summit DDC systems across large commercial, municipal, hospital and education sites throughout New Mexico.
  • Performed end-to-end testing, point-to-point verification, and graphics setup in accordance with project sequences of operations.
  • Programmed, modified, and optimized control logic using Trane CSET and SC tools based on real-world HVAC conditions and system behaviors.
  • Acted as lead field technician on various projects ranging from $50K to $1M, supporting project closeout activities and customer handoffs.
  • Provided onsite troubleshooting and support to subcontractors and internal teams; helped resolve installation issues tied to controls, HVAC design, or integration.
  • Collaborated with project engineers and team leads for scope validation and change management.
  • Maintained strong safety standards and operational excellence in line with Trane’s protocols.

Advanced Install Technician

Honeywell
Albuquerque, NM
05.2015 - 02.2017
  • Commissioned Honeywell direct digital control (DDC) systems in commercial buildings including K–12 schools, and government sites across New Mexico.
  • Executed system checkout, programming modifications, and final commissioning of pre-engineered control systems.
  • Integrated third-party devices and open protocols (BACnet, LonWorks) with Honeywell ComfortPoint Open and legacy platforms.
  • Participated in jobsite coordination meetings, collaborating with electrical subcontractors to validate installation practices against Honeywell drawings and standards.
  • Oversaw onsite equipment delivery and storage, ensuring availability of all hardware for timely commissioning.
  • Maintained configuration control by backing up control logic and system files during all project phases; contributed to final archiving of systems.
  • Provided system demonstrations and turnover briefings to customers and internal stakeholders.
  • Supported regional teams during project bottlenecks or escalations, including short-term travel within New Mexico.

Education

Associate of Applied Science - Computer Information Systems Cybersecurity

Central New Mexico Community College
Albuquerque, NM
05-2025

Skills

  • Building automation systems expertise
  • Tridium Niagara N4/AX proficiency
  • Honeywell CPO/CARE/EBI/DVM
  • DDC programming skills
  • Sequence of operations development
  • Commissioning and integration
  • Project closeout procedures
  • As-built documentation expertise
  • Subcontractor oversight
  • Field leadership experience
  • Client interface management
  • Cybersecurity collaboration

Certification

  • CompTIA CSIS (Certified Security Infrastructure Specialist)
  • CompTIA Security+
  • CompTIA Network+
  • CompTIA A+
  • Tridium Niagara AX Framework
  • Honeywell ComfortPoint Open Engineer
  • OSHA 10
  • EE98J NM Electrical Journeyman
  • EE98 NM Electrical Contractor

Clearance

Active Security Clearance (10+ years) with DoD

References

References available upon request.

Timeline

Lead Advanced Field Service Technician

Honeywell
04.2019 - Current

Control Technician

Trane-Ingersoll Rand
02.2017 - 03.2019

Advanced Install Technician

Honeywell
05.2015 - 02.2017

Associate of Applied Science - Computer Information Systems Cybersecurity

Central New Mexico Community College

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