Handled customer relations issues, enabling quick resolution, and client satisfaction.
Increased sales revenue and managed up to 25 projects in one week by developing and implementing effective sales strategies.
Led a successful sales team by providing motivational coaching and performance-based incentives.
Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
Consistently exceeded sales target average of 170,000 a week by identifying potential clients, effectively presenting tailored solutions, and closing deals with a high success rate.
Assistant General Manager, Accountant
Bumble Roofing
06.2022 - 07.2024
Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout engagement process.
Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team's ability to deliver results.
Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Enhanced financial decision-making capabilities by providing timely, accurate information to management through regular performance reports.
Generated $9 million in revenue through strategic initiatives and effective business practices, contributing to significant company growth and success.
EMT-B Contractor
MiraDx
08.2020 - 05.2022
Conducted comprehensive COVID-19 testing for diverse individuals, including medical professionals, administrators, and correctional offers across multiple prisons.
Efficiently managed test records and facilitated seamless communication between diverse stakeholders, utilizing strong administrative skills to ensure smooth operations and coordination.
Obtained necessary security clearances, demonstrating commitment to upholding confidentiality and ensuring security in sensitive environments.
EMT-B
Mccormick Ambulance
08.2018 - 06.2020
Provided BLS emergency medical services and transportation on 911 emergency calls.
Improved patient outcomes by efficiently assessing, treating, and stabilizing medical conditions in emergency situations.
Streamlined communication with other healthcare professionals by effectively relaying vital signs and pertinent information upon arrival at hospitals or other treatment facilities.
Boosted patient satisfaction through compassionate communication and empathetic care during crises.
Successfully operated in high stress environments, consistently performing during shifts ranging from 12 to 60 hours in duration.
Education
Bachelor of Science - Business Administration And Management
California State University, Northridge
Northridge, CA
05.2024
Skills
Leadership
Project Management
Critical Thinking
Persuasive Communication
Legal Research
Team Building
Data Analysis
Sales and Negotiation
Operations Management
Business Operations Knowledge
Time and Conflict Management
Certification
Certification of Commendation - Los Angeles County Fire Department
Construction Project Management Specialization - UCLA Extension
Certification of Achievement Persian - Beverly Hills Lingual Institute
Timeline
Sales Manager, Assistant General Manager
Bumble Roofing
07.2024 - Current
Assistant General Manager, Accountant
Bumble Roofing
06.2022 - 07.2024
EMT-B Contractor
MiraDx
08.2020 - 05.2022
EMT-B
Mccormick Ambulance
08.2018 - 06.2020
Bachelor of Science - Business Administration And Management
Manager of West Coast Education at Bumble And Bumble -Estee Lauder CompaniesManager of West Coast Education at Bumble And Bumble -Estee Lauder Companies