Results-driven Warehouse Manager with over 8 years in warehouse management, retail operations, and security. Expertise in coordinating operations, enforcing policies, and ensuring safety compliance. Strong background in inventory control, customer service, and team leadership, focused on enhancing efficiency and supporting organizational success.
Overview
13
13
years of professional experience
Work History
Sales Manager/Assistant General Manager
Buddy's home furnishings
Duncan
06.2024 - 10.2025
Security Console Operator
St. Moritz Security Services, Inc.
Duncan
06.2022 - 01.2024
Monitored site activities through video surveillance and perimeter patrols to ensure safety and security.
Responded to alarms and alerts by assessing situations and initiating appropriate actions, such as contacting law enforcement or coordinating emergency responses.
Served as the primary point of contact for visitors and associates, facilitating communication among security personnel, management, and external agencies.
Maintained detailed logs of security events and incidents to provide accurate records for future reference.
Executed administrative tasks at security post to support operational efficiency and communication.
Supported post and shift operations, providing technical assistance for computer room systems and equipment.
Achieved store sales targets through the delivery of exceptional customer service.
Managed inventory control procedures, maintained adequate sales floor stock levels, and processed returns and exchanges to enhance customer experience.
Maintained clean and organized sales floor, arranged product displays to promote merchandise visibility and appeal.
Engaged customers by actively listening to needs and responding appropriately to build rapport and enhance satisfaction.
Transported goods to designated destinations via truck, utilizing knowledge of commercial driving regulations and local road networks, and unloaded shipments using safe practices.
Warehouse General Manager
Ace hardware
Duncan
08.2012 - 08.2020
Directed receiving, warehousing, and distribution operations by implementing, coordinating, and enforcing program, operational, and personnel policies and procedures.
Ensured compliance with federal, state, and local warehousing, material handling, and shipping regulations by studying legislation, enforcing adherence, and advising management on necessary actions.
Secured warehouse operations and inventory through implementation of effective security measures.
Contributed to overall team success by accomplishing related objectives.
Sales Floor
Forest lumber
Oklahoma City
09.2017 - 01.2019
Managed inventory levels on sales floor to ensure product availability.
Trained and onboarded new employees to improve team readiness.
Produce Assistant Manager and grocery assistant manager
GreenAcres Market
Oklahoma City
02.2016 - 04.2017
Education
Bachelor of Science (BS) in Computer Science - Business And AI Pathway - Interdisciplinary Computing
Maestro Online
Remote, OK
06.2026 - 06.2026
High school diploma or GED -
Skills
Sales analytics
Market analysis
Sales coaching
Client relationship management
Client retention
Sales operation
Sales
Retail sales
Customer engagement
Negotiation
Management
Team management
Supervising experience
Staff management
Leadership
Operations
Order fulfillment
Warehouse management
Food safety
Administrative experience
Microsoft Excel
Microsoft Office
Microsoft Word
Microsoft Powerpoint
Microsoft Access
QuickBooks
Workday
POS
Cash handling
Cash register
Software troubleshooting
Computer skills
Technical support
Mobile devices
iOS
Android
HTML
Java
Windows
Analysis skills
Time management
Conflict management
Multi-line phones
Typing
Social media management
Sales training
Food service
Restaurant experience
Employee motivation
Goals and performance
Organizational skills
Schematics
AI
Interviewing
Verbal and written communication
Communication skills
Team goal management
Relationship building
Customer service
Goals and performance
Employee motivation
Social media management
Verbal and written communication
Staff management
Sales operation
Operations
Timeline
Bachelor of Science (BS) in Computer Science - Business And AI Pathway - Interdisciplinary Computing