Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Gabriel De Luna

Perris

Summary

Dynamic water treatment engineer with proven expertise at NexGen Air Heating and Plumbing, specializing in water quality testing and customer relationship management. Successfully developed tailored water treatment programs, enhancing client satisfaction and driving sales growth. Adept at regulatory compliance and project management, ensuring high-quality service delivery and lasting partnerships.

Overview

12
12
years of professional experience

Work History

Water Engineer / Brand Ambassador

NexGen air heating and plumbing
05.2024 - Current
  • During my time at NexGen I have worked as a brand ambassador in Home Depot as well as their sole water treatment engineer. As a brand ambassador I worked in Home Depot helping customers with their shopping as well as setting them up with appointments with NexGen for repairs, tune-ups, or estimates for new systems. After two months I was promoted to assistant manager and given my own vehicle to travel around Southern California for events and checking on stores. After a few months of being an assistant manager I was then promoted to be NexGens residential water treatment engineer. Currently I run appointments for free water testing using my test kit. While I'm there I help the customers decide on which piece of water treatment equipment would be best for their water conditions.
  • Developed and implemented water treatment programs for residential and commercial customers
  • Established relationships with clients and business partners to ensure a successful business partnership
  • Trained staff on proper water treatment procedures
  • Inspected and tested water systems to identify sources of contamination and other water quality issues

Water Treatment Dealer

Nuvia Water Technology
09.2021 - 02.2024
  • I am a co-owner of a water treatment dealership. My duties include setting appointments, managing our phone representatives, tracking sales and dealing with the finance companies, dealing with customer complaints, all the admin duties, in home sales, water retests, coordinating when treatment equipment can be installed, contract signings, payroll, and sending out the marketing material.
  • Developed and implemented water treatment programs for residential and commercial customers
  • Established relationships with clients and business partners to ensure a successful business partnership
  • Trained staff on proper water treatment procedures
  • Inspected and tested water systems to identify sources of contamination and other water quality issues

Pest Control Technician

Source Pest Control
01.2021 - 09.2021
  • Performed additional pest control services in residential and commercial properties
  • Utilized integrated pest management techniques to identify and eliminate pests
  • Inspected properties for signs of infestation and pest activity
  • Assessed the extent of pest infestation and developed customized treatments
  • Sprayed insecticides and applied rodent bait and traps to rid buildings of vermin
  • Maintained records of services rendered, products used, and pest activity
  • Responded to customer inquiries and provided advice on pest prevention techniques

Cook/ Wing Certified Trainer

Buffalo Wild Wings
02.2016 - 12.2020
  • Prepared meals according to menu specifications and customer requests
  • Ensured all food was cooked to the chef’s standards and served in a timely manner
  • Monitored food stock levels and replenished supplies as needed
  • Maintained a clean and organized workstation
  • Followed all safety and sanitation guidelines in the preparation of food
  • Assisted in the training of new staff members in the kitchen

Pizza Artist

New York Uppercrust
01.2015 - 01.2016
  • Experienced in crafting high quality pizzas to customer specifications
  • Developed innovative topping combinations to satisfy customer preferences
  • Managed pizza production, including dough prep, toppings, and baking
  • Maintained cleanliness and sanitation of work area and equipment

Warehouse Remodeling

U.S. Milk and Nutrition
01.2014 - 07.2014
  • Skilled in using a variety of tools and materials for renovations, repairs, and installations
  • Experienced in framing, drywall, cabinetry, and trim carpentry
  • Excellent communication, problem solving, and organizational skills
  • Adept at managing multiple projects simultaneously to meet tight deadlines
  • Committed to quality workmanship and customer satisfaction
  • Responsible for the remodeling of warehouse space and the installation of equipment and furniture

Education

Highschool Diploma - General Studies

Paloma Valley Highschool
Menifee
06.2013

Skills

  • Water quality testing
  • Water treatment systems
  • Regulatory compliance
  • Customer relationship management
  • Sales management
  • Project management

Volunteer Experience

The Rock Church, Multiple food and clothes drives for the homeless, Started the fishing club at Paloma Valley Highschool, Youth baseball coach, Volunteering at The Rock Church including working at their Thrift store as well as at the church and setting up Toys for Joy.

Timeline

Water Engineer / Brand Ambassador

NexGen air heating and plumbing
05.2024 - Current

Water Treatment Dealer

Nuvia Water Technology
09.2021 - 02.2024

Pest Control Technician

Source Pest Control
01.2021 - 09.2021

Cook/ Wing Certified Trainer

Buffalo Wild Wings
02.2016 - 12.2020

Pizza Artist

New York Uppercrust
01.2015 - 01.2016

Warehouse Remodeling

U.S. Milk and Nutrition
01.2014 - 07.2014

Highschool Diploma - General Studies

Paloma Valley Highschool

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