Gabriel Devilme
Brooklyn,NY
Summary
Professional with comprehensive expertise in fragrance industry, prepared to deliver impactful results. Experienced in fragrance selection, customer consultations, and inventory management. Strong focus on team collaboration and adapting to changing needs ensures reliability and consistent performance. Known for exceptional olfactory skills, product knowledge, and creating personalized experiences for clients.
Overview
4
4
years of professional experience
Work History
Fragrance Specialist
Christian Dior
11.2024 - Current
- Sells 10-20 Dior Fragrances per day.
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Maintained a clean and organized sales floor, ensuring an enjoyable shopping experience for customers.
- Achieved monthly sales targets through consistent upselling and cross-selling of complementary products.
- Conducted in-store events to promote new fragrance launches, driving brand awareness and generating increased sales.
- Acquired a variety of Fragrance Knowledge, to provide better customer service to shoppers.
- Established a positive reputation as a reliable and knowledgeable Fragrance Vendor by consistently delivering exceptional customer experiences.
- Partnered with leading fragrance brands to stay current on industry trends, new product releases, and training opportunities.
Sales Associate
Macy's
11.2022 - 11.2024
- Increased sales by $5,000 to $7,000, weekly.
- Managed returns, exchanges and refunds in accordance with store policy
- Answered questions about store policies and addressed customer concerns
- Trained and supervised new employees to use selling strategies and apply best practices
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate
- Provided constructive feedback during team meetings, fostering collaboration among colleagues towards shared objectives and in-store performance improvements
- Listened to customer needs and desires to identify and recommend optimal products
- Increased customer satisfaction by providing exceptional service and addressing inquiries promptly
- Improved sales performance by actively promoting products and engaging customers in informative conversations
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs
Sales Associate
Target
08.2021 - 11.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Education
Bachelor of Science - Liberal Art & Science
New York City College of Technology
Brooklyn, NY07.2026
High school Diploma -
Midwood High School
Brooklyn, NY07.2022
Skills
- Inventory Stocking
- Cashier Abilities
- Computer science
- Customer service
- Interpersonal skills
- Ability to move heavy weights
- Fast worker
- Sales assistance
- Client relationship building
- Beauty trends
- Sales conversion
- Negotiation techniques
- Brand awareness
Languages
French
Native or Bilingual
Haitian Creole
Native or Bilingual
Timeline
Fragrance Specialist
Christian Dior
11.2024 - Current
Sales Associate
Macy's
11.2022 - 11.2024
Sales Associate
Target
08.2021 - 11.2022
Bachelor of Science - Liberal Art & Science
New York City College of Technology
High school Diploma -
Midwood High School
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