Gabriel Dougherty
Allentown,PA
Summary
Diligent and well-organized professional with a diverse background encompassing customer service, armed security, and community engagement. Proven ability to adapt to various job demands, showcasing a regimented approach to tasks. I am highly-motivated employee with desire to take on new challenges; Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. My relevant experiences in my current field include providing armed personnel service on scene, solving/de-escalating real time conflicts, and completing comprehensive high value security deliveries on a day to day basis. Multiple certifications with lethal and less-than-lethal weapons, defensive strategies, and report writing.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Armed Security Officer
Loomis
Allentown, PA
11.2022 - Current
- Execute daily routes efficiently and promptly; ensuring the safe transportation of commercial and federal parcels while adhering to DOT laws and regulations
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Utilized de-escalation techniques in public environments under high stress situations.
- Completed extensive Armed Security Technician (AST) training.
- Communicated effectively with dispatch personnel regarding route changes or delays.
Grassroots Coordinator
Americans For Prosperity
Allentown, PA
03.2022 - 10.2022
- Provided leadership, guidance, and support to staff members in a dynamic and fast-paced environment
- Established and nurtured partnerships with local organizations, expanding access to social and community services
- Cultivated new organizational relations in South Eastern Pennsylvania.
- Prospected thousands of new and existing leads for recruitment and voter security.
- Oversaw teams of youth volunteers focused on expanding networks and community outreach.
Customer Sales Representative
Autozone
Trexlertown, PA
03.2018 - 04.2021
- Assisted call-in customers with questions and orders
- Helped large volume of customers every day with a positive attitude and focus on customer satisfaction
- Completed minor repairs and maintenance on customer vehicles
- Educated customers on promotional options, sales policies, and cost-saving methods.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
Bachelor of Science - Criminal Justice
Kutztown University of Pennsylvania
Kutztown05-2022
High School Diploma -
Emmaus High School
Emmaus, PA06-2017
Skills
- Recruitment Strategies
- New Hire Training
- Problem-Solving
- Client Service and Assistance
- Conflict Resolution
- Firearm Handling
- Threat Assessment
- Incident Reporting
Affiliations
- President of KU chapter of YAL (Young Americans for Liberty) - 2019/2021
Certification
- Licensed Security Officer (ACT 235)
Timeline
Armed Security Officer
Loomis
11.2022 - Current
Grassroots Coordinator
Americans For Prosperity
03.2022 - 10.2022
Customer Sales Representative
Autozone
03.2018 - 04.2021
Bachelor of Science - Criminal Justice
Kutztown University of Pennsylvania
High School Diploma -
Emmaus High School
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