Gabriel Elder
Harrisonburg,VA
Summary
Experienced customer service/sales representative with 5+ years in the retail industry. Proven track record of making a positive impact on customers and increasing sales for different companies. Skilled in content marketing, social media strategy, and problem solving. Known for sports knowledge, especially basketball, football. and tennis.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Unpaid Marketing Intern
JuiceWorks3D
01.2024 - 05.2024
- Assisted in creating written, video, and image content for marketing channels.
- Researched competitor trends and interpreted findings to report conclusions to supervisors.
- Researched interesting and relevant content to capture interest and improve site traffic.
- Conducted primary and secondary research to better understand customer needs and behaviors.
Customer Service Representative
Harris Teeter
04.2023 - 08.2023
- Responded to customer requests for products, services, and company information.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- There were plenty of customers who told my store manager how great I was and that I made their day
Appliances Sales Specialist
Lowes Home Improvement
04.2022 - 08.2022
- Sold appliances to customers and achieved top sales.
- Solved customer-identified problems with small and large appliances purchased in-store.
- Learned specifications, advantages and disadvantages to over 5 competing brands to make best recommendation to individual customers
Tennis Coach
Charlotte Tennis Academy
05.2018 - 08.2020
- Worked with kids of all ages, helping them improve as tennis players and as people.
- Challenged athletes by consistently using positive reinforcement and gentle criticism.
- Maintained equipment, facilities and inventory to avoid accidents, mishaps, and damage.
Education
Bachelor’s Degree - Business Administration And Management
Bridgewater College
05.2024
Charlotte Catholic High School
05.2020
Skills
- Sales strategy development
- Customer Needs Assessment
- Goal-Oriented
- Leadership
- Teamwork
- Problem solver
- Time management
- Creative
Certification
- Forklift License - 2021-2024
Timeline
Unpaid Marketing Intern
JuiceWorks3D
01.2024 - 05.2024
Customer Service Representative
Harris Teeter
04.2023 - 08.2023
Appliances Sales Specialist
Lowes Home Improvement
04.2022 - 08.2022
Tennis Coach
Charlotte Tennis Academy
05.2018 - 08.2020
Bachelor’s Degree - Business Administration And Management
Bridgewater College
Charlotte Catholic High School
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