Gabriel Elder
Harris Teeter Inc
Charlotte,NC
4
years of professional experience
Professional in retail industry with keen focus on delivering high-quality service and ensuring customer satisfaction. Known for effective time management and keen eye for detail. Reliable and adaptable team player, skilled in communication and conflict resolution
Work History
Shopper Marketing/Customer Relations Intern
4 Months- Executed targeted marketing campaigns that increased brand visibility and strengthened customer engagement
- Developed and organized promotional campaigns to effectively showcase products.
- Proposed enhancements to digital marketing processes to increase efficiency.
- Resolved customer inquiries and complaints with professionalism and empathy.
Assistant Customer Service Manager
1 Year 9 Months- Addressed customer inquiries, complaints, and feedback to enhance satisfaction and loyalty.
- Trained new employees on company policies, procedures techniques and customer service standards.
- Fostered a positive team environment through effective communication and encouragement.
Appliance Specialist
4 Months- Educated customers on appliance features and benefits to enhance informed purchasing decisions.
- Assisted customers in selecting appliances that best fit their needs.
- Collaborated with team members to ensure timely restocking of appliances.
Education
BBA - Business Administration And Management
- Extracurricular Activities: Tennis player for Bridgewater 2020-2024
- Awarded ODAC team 2021
Skills
Customer Service
Complaint resolution
Customer engagement
Customer loyalty strategies
Product knowledge
Marketing analytics
Team development
Problem-solving
Team Building
Employee training
Effective communication
Coaching techniques
Timeline
Shopper Marketing/Customer Relations Intern
Harris Teeter Inc
05.2026 - CurrentRead More
Assistant Customer Service Manager
Harris Teeter
08.2024 - 05.2026Read More
Appliance Specialist
Lowes Home Improvment
04.2022 - 08.2022Read More
Bridgewater College
BBA from Business Administration And Management
Read More