Gabriel Espineli
Huntington Station,NY
Summary
Results-driven Cashier Manager with over three years of experience in team leadership and cash handling. Led cashier teams to ensure accurate cash management and efficient resolution of customer issues, enhancing satisfaction and loyalty. Expertise in optimizing checkout processes to improve customer experiences and support operational success.
Overview
2
2
years of professional experience
Work History
Cashier Manager
Island Thrift Stores
Huntington Station, New York
11.2023 - Current
- Managed cash drawer, ensuring accurate cash handling and reconciliation.
- Supervised cashiers to ensure efficient checkout processes.
- Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
- Resolved customer inquiries and complaints promptly and professionally.
- Processed payments by totaling purchases; processing checks, cash, credit cards or automatic debits; issuing change or receipts.
- Resolved customer problems by investigating issues, answering questions and building rapport.
- Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
Education
High School Diploma -
H Frank Carey High School
Franklin Square, NY06-2025
Skills
- Payment processing
- Cash handling expertise
- Cash handling
- Cash register operation
- Customer service
- Customer complaint handling
- Team leadership
- Conflict resolution
- Time management
- Effective communication
Timeline
Cashier Manager
Island Thrift Stores
11.2023 - Current
High School Diploma -
H Frank Carey High School