Maintained department payroll 4.3% below expected levels while meeting operational standards.
Led team of 18 associates and provided direction for teams exceeding 40 in special projects.
Recruited and developed associates; three earned promotions within the last year through coaching and evaluation.
Supported grocery operations at a $1 million+ weekly sales location during extended leave of the grocery manager.
Consistently surpassed company inventory accuracy metrics while completing every assigned inventory task.
Received "Exceeds Expectations" performance evaluations while advancing through increasingly responsible leadership positions.
Grocery Team Leader
Publix Super Markets, Inc
Miami, FL
10.2022 - 02.2024
Executed operations during record-setting $2.25 million sales week, managing inventory flow and labor coordination to maintain service levels.
Served in grocery leadership at Publix top store, achieving approximately $1.7 million in weekly sales.
Led associates in dynamic environment, ensuring product availability and adherence to merchandising standards.
Directed merchandising resets, supervising 12 to 16 associates nightly to meet timelines and optimize product presentation.
Gained leadership experience managing complex grocery operations, enhancing skills in high-volume environments prior to promotion to assistant grocery manager.
Grocery Replenishment Specialist/Grocery Clerk
Publix Super Markets, Inc
Miami, Florida
01.2022 - 10.2022
Advanced from Grocery Clerk to Grocery Replenishment Specialist and into management through an accelerated promotion timeline.
Honed skills in inventory replenishment, merchandising, product availability, receiving, rotation, and grocery operations to enhance overall store performance.
Natural Disaster Relief Team
Publix Super Markets, Inc
Coordinated recovery efforts for Publix stores post-Hurricane Irma and Hurricane Milton, ensuring timely reopening.
Managed grocery department operations to achieve seamless reopening after disaster impact.
Executed daily tasks with precision and attention to detail.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Shift Manager
Pizza Hut
Miami, Florida
08.2020 - 03.2021
Delegated responsibilities, supervised employees, resolved customer issues, maintained operational standards to ensure seamless shift operations in a fast-paced restaurant environment.
Supervised team members during busy shifts to ensure efficient service.
Trained new employees in operational procedures and customer service standards.
Managed inventory levels to maintain stock availability and reduce waste.