Accomplished Nurse Manager with a proven track record at West Kendall Baptist Hospital, enhancing patient satisfaction and health outcomes through effective communication and high-quality nursing care. Skilled in medication administration and building interpersonal rapport, I've significantly contributed to improved efficiency and patient-centered care.
Developed staff schedules to optimize workplace efficiency.
Monitored team performance for consistent delivery of patient-centered care.
Responded to patient grievances, focusing on prompt resolution.