Gabriel Freitas
Saint Petersburg,FL
Summary
Experienced with coordinating schedules and managing client communications. Utilizes strong interpersonal skills to ensure client satisfaction and appointment accuracy. Knowledge of optimizing scheduling efficiency to support team goals and enhance overall productivity.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Appointment Setter
Statewide Windows & Doors
Tampa, FL
05.2026 - Current
- Scheduled appointments with clients to optimize sales team efficiency.
- Coordinated follow-up communications to ensure client satisfaction and retention.
Appointment Setter
Current Home
Tampa, FL
12.2025 - 03.2026
- Coordinated appointment scheduling to optimize client engagement and operational efficiency.
- Cultivated relationships with clients, enhancing satisfaction and ensuring repeat business opportunities.
- Implemented follow-up strategies to increase appointment confirmation rates and reduce cancellations.
- Trained new staff on effective communication techniques and appointment-setting protocols.
Retail Sales Associate
Sunrun
10.2021 - 12.2025
- Provided exceptional customer service, addressing inquiries and resolving issues to enhance client satisfaction.
- Trained new team members on sales techniques and product knowledge to foster a collaborative environment.
- Analyzed sales data to identify trends and recommend adjustments for inventory procurement processes.
Indirect Fire Infantryman
U.S. Army
Fort Stewart, GA
07.2018 - 11.2020
- Operated and maintained indirect fire weapon systems to achieve mission objectives.
- Trained and mentored junior soldiers on operational procedures and safety protocols.
- Ensured compliance with military regulations during live-fire exercises and training drills.
Education
High school diploma -
Skills
- Microsoft Outlook
- Customer inquiry handling
- Closing sales
- Appointment scheduling
- Computer operation
- Attention to detail
- Military Experience
- Microsoft Excel
- Microsoft Word
- Customer Service
- Customer needs analysis
- Client follow-up
Certification
Driver's License
Languages
Spanish
Full Professional
Portuguese
Native or Bilingual
Timeline
Appointment Setter
Statewide Windows & Doors
05.2026 - Current
Appointment Setter
Current Home
12.2025 - 03.2026
Retail Sales Associate
Sunrun
10.2021 - 12.2025
Indirect Fire Infantryman
U.S. Army
07.2018 - 11.2020