Gabriel Funk
Hawthorne,CA
Summary
Motivated outdoor enthusiast with experience in hospitality service and building customer relationships to understand customer needs. Stays calm under pressure. Strong communication and interpersonal skills for providing superior customer service and team building. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
11
11
years of professional experience
Work History
Senior Sales Specialist
Recreational Equipment Inc.
Manhattan Beach, CA
04.2024 - Current
- Cultivated relationships with customers to enhance brand loyalty and drive sales growth.
- Developed training materials and conducted workshops to elevate team performance in sales techniques.
- Mentored staff, fostering skills development and promoting a culture of excellence within the team.
- Led cross-functional teams to enhance customer engagement and improve service delivery outcomes.
- Facilitated onboarding sessions to introduce new hires to company culture and policies.
- Conducted regular follow-ups with new hires to assess onboarding experience, gathering insights for continuous improvement.
Store Sales Specialist
Recreational Equipment Inc.
Manhattan Beach, CA
04.2022 - 04.2024
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built rapport and provided first-rate service to all customers and potential customers.
- Trained and mentored new sales representatives.
- Collaborated with cross-department teams to identify and address customer needs.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
Direct Support Professional
Hope Community Resources
Anchorage, AK
06.2019 - 09.2021
- Supported individuals with developmental disabilities in daily living activities to enhance independence.
- Enhanced recipient outcomes by helping each participant in recreational activities alone or in group settings.
- Ensured safety and well-being of each patient in alignment with care plan.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Worked to improve and enhance client lives through effective and compassionate care.
- Completed entries to document accurately and report patient progress.
Cook
The Office Cafe
Anchorage, AK
10.2015 - 09.2018
- Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
- Prepared cooking supplies, ingredients and workstations when opening and closing kitchen.
- Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Trained team members on POS system, cash register operation, cash handling, and card payments.
- Led opening and closing procedures and conducted cashier drops, cash control, and cash tip distributions.
Remote Events Operator
Denali Media Holdings
Anchorage, AK
11.2015 - 08.2018
- Operated television studio cameras during live sports production.
- Interacted with directors, producers and talent while remaining focused and professional at all times.
- Set up for shots according to production schedules, weather and lighting conditions and available equipment.
- Maintained excellent attendance record, consistently arriving to work on time.
- Completed equipment setup and offered suggestions for mounting camera and lighting equipment.
- Supported machine operators in setup and operation of production equipment resulting in efficient runs.
Education
High School Diploma -
West Anchorage High School
Alaska05-2015
Skills
- Team building and collaboration
- Communication skills
- Courteous with strong service mindset
- Order Fulfillment
- Staff training and development
- Multilingual proficiency
Timeline
Senior Sales Specialist
Recreational Equipment Inc.
04.2024 - Current
Store Sales Specialist
Recreational Equipment Inc.
04.2022 - 04.2024
Direct Support Professional
Hope Community Resources
06.2019 - 09.2021
Remote Events Operator
Denali Media Holdings
11.2015 - 08.2018
Cook
The Office Cafe
10.2015 - 09.2018
High School Diploma -
West Anchorage High School