Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gabriel Garcia

Indio,CA

Summary

Trained in what is known as the golden standard of customer service. Taught to always anticipate the expressed and unexpressed wishes and needs of our guests. With more then ten years of hospitality experience.

Overview

10
10
years of professional experience

Work History

Sever

Melvin’s Steakhouse
Palm Springs
03.2022 - 07.2025

Performed flambé cooking at the table to enhance dining experience.

Performed interactive cocktail shaking for guests.

Wine Suggestions/Pouring.

Upselling liquor, Wine, Enhancements etc…

Explain special of the day in full detail.

Provide historic and fun facts about restaurant.

Ensure special occasions are celebrated.

Server

Agua Caliente Casino Resort & Spa
Rancho Mirage, CA
11.2021 - 03.2022
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.

Server

Parker Palm Springs
Cathedral City, CA
11.2019 - 10.2021
  • Increased sales significantly by upselling higher-end products to customers.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Answered customers' questions, recommended items and recorded order information.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • In Room Dining Server
  • Banquet Server
  • Normas Restaurant Server

Server

Omni Hotels & Resort Rancho Las Palmas
Rancho Mirage, CA
09.2017 - 03.2019

• Create Unique, Memorable, And Personal Experiences for our guests.

• Poolside Server

• Banquet Server

• In room dining Sever

• Country Club Server

Server Trainer

Ritz Carlton Hotel
Rancho Mirage, CA
10.2015 - 08.2017

• Provide Genuine care and comfort for our guests.

• Build strong relationships

• Create Guests for life

• T3 board member (Top 3 defects)

• Learning Coach

Education

Hs Diploma - General Studies

Coachella Valley High School
Thermal, CA
06.2010

Skills

  • Upselling and Cross Selling
  • Wine and Liquor Service
  • TIPS certified
  • Forbes 5 star trained
  • Learning Coach

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sever

Melvin’s Steakhouse
03.2022 - 07.2025

Server

Agua Caliente Casino Resort & Spa
11.2021 - 03.2022

Server

Parker Palm Springs
11.2019 - 10.2021

Server

Omni Hotels & Resort Rancho Las Palmas
09.2017 - 03.2019

Server Trainer

Ritz Carlton Hotel
10.2015 - 08.2017

Hs Diploma - General Studies

Coachella Valley High School
Gabriel Garcia