Dedicated Logistics Specialist with expertise in inventory management and logistics coordination. Focused on optimizing operations and ensuring safety compliance to elevate customer service. Experienced in leading teams to achieve operational efficiencies and deliver exceptional service.
Overview
12
12
years of professional experience
Work History
Active Duty - E6 Logistics Specialist
United States Navy
San Diego, California
01.2019 - Current
Managed inventory levels, ensuring timely replenishment across multiple distribution centers to maintain operational efficiency.
Coordinated shipments and deliveries utilizing advanced logistics management software.
Supervised warehouse personnel in loading and unloading cargo containers and trucks, optimizing workflow and maintaining safety standards.
Trained new staff on logistics best practices and safety procedures.
Resolved discrepancies related to product quality or quantity upon delivery.
Created detailed reports on logistics operations, providing insights into cost analysis and performance metrics for strategic decision-making.
Conducted regular team meetings to address performance issues and concerns.
Ensured compliance with company policies and industry regulations during all operations.
Cashier
Walmart
Swansboro, North Carolina
05.2018 - 10.2018
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Processed customer transactions efficiently at the point of sale.
Provided exceptional customer service during peak hours.
Guided customers through product inquiries and store navigation, enhancing shopping experience.
Managed returns and exchanges according to company policy.
Monitored stock levels and reported inventory needs promptly.
Trained new cashiers on register operations and customer service techniques, ensuring consistent service quality.
Housekeeping Supervisor
All Shine Cleaning Services
Raleigh, North Carolina
02.2014 - 04.2018
Supervised daily cleaning operations to ensure high standards of cleanliness.
Inspected completed work to maintain quality control and consistency.
Trained and guided staff in effective cleaning techniques and safety protocols.
Coordinated staff shifts to ensure optimal coverage and meet operational needs.
Developed and implemented procedures to streamline workflow and improve team effectiveness.
Managed inventory of cleaning supplies and ordered replacements.
Developed training materials for onboarding new housekeeping employees.
Addressed customer complaints about cleaning services to enhance guest satisfaction.
Maintained records of room assignments, special requests from guests and status of vacant and occupied rooms.