Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Timeline
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Erin Dugan

Chillicothe,OH

Summary

Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Unit Logistics Non-Commissioned Officer (E6-SSG)

US Army National Guard
Coshocton, OH
09.2022 - Current
  • Organized and managed the inventory of all incoming and outgoing shipments.
  • Created detailed reports on logistics operations, including cost analysis, shipment tracking, and performance metrics.
  • Utilized software programs to track shipments from origin to destination.
  • Communicated regularly with soldiers regarding their orders' status.
  • Maintained accurate records of all deliveries, inventories, and discrepancies using automated systems or manual documents.
  • Performed regular audits of inventory levels at the company level to ensure accuracy.
  • Developed and maintained relationships with vendors to ensure timely delivery of materials.
  • Monitored and organized logistics documents, bills of lading, delivery receipts, packing lists and load tags.
  • Coordinated the development of emergency response plans for hazardous materials incidents.
  • Developed and implemented safety policies and procedures to ensure compliance with federal regulations.
  • Created awareness campaigns promoting safe behavior among employees through posters, newsletters, emails.
  • Performed maintenance checks on small arms and heavy equipment.
  • Reviewed technical manuals for updates related to current weaponry.
  • Supervised loading, unloading, and transfer of weapons materials.
  • Developed strategies for problem solving and conflict resolution among team members.
  • Maintained a positive work environment that promoted collaboration between team members.
  • Coordinated team activities and delegated tasks to ensure efficient completion of projects.
  • Provided coaching and feedback on employee performance, encouraging professional development.
  • Collaborated with other departments to ensure alignment of goals across teams.
  • Motivated and empowered team members to build Soldier satisfaction and loyalty to support retention and growth.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Created presentations highlighting the importance of equal employment opportunities in the workplace.
  • Managed inventory of all security-related items such as locks, keys, access cards.
  • Developed, implemented, and maintained physical security policies and procedures to protect personnel and property.
  • Interacted regularly with local law enforcement agencies regarding crime prevention initiatives in the area.
  • Conducted regular inspections of the premises to identify any security breaches or suspicious activities.
  • Responded promptly to alarms triggered by motion detectors or intrusion detection systems.

Enlisted Soldier

US Army National Guard
Columbus, OH
07.2018 - Current
  • Inspected all weapons prior to use to ensure they were serviceable and safe to fire.
  • Participated in live-fire exercises to ensure proficiency with individual weapons systems.
  • Displayed sound judgment when making decisions under pressure or duress in both garrison and field environments.
  • Assisted with planning operations by providing input on mission objectives, logistical needs, and troop movements.
  • Performed routine maintenance on vehicles and machinery.
  • Engaged targets using small arms weapons systems according to established rules of engagement.
  • Tracked supply levels for ammunition, medical supplies, food rations, and fuel reserves, ensuring adequate resources were available at all times.
  • Performed regular preventive maintenance checks on assigned vehicles, including oil changes and tire rotation.
  • Maintained and operated military vehicles in order to transport personnel, equipment, and supplies.
  • Provided tactical and technical guidance to facilitate unit duties.
  • Conducted classes to teach fellow soldiers in platoon about safety and awareness topics.
  • Completed basic and advanced combat training courses, mastering individual soldier skills.
  • Assisted in conflict resolution within the unit, ensuring a cohesive working environment.

Kitchen Staff Member

C. Kruegers Finest Baked Goods
Blacklick, OH
06.2021 - 09.2022
  • Carried out basic cleaning duties such as sweeping floors, washing dishes .
  • Followed health and safety guidelines for food preparation and service.
  • Stocked and replenished kitchen supplies and ingredients as needed.
  • Performed other related duties as assigned by supervisor.
  • Adhered to established sanitation standards while preparing food items.
  • Cleaned and sanitized work surfaces, equipment, utensils, dishes, or silverware.
  • Consistently maintained high standards of personal hygiene during shifts.
  • Monitored inventory of supplies and communicated needs to supervisor.
  • Maintained cleanliness of work areas throughout shift.

Cashier

Giant Eagle
Heath, OH
05.2018 - 06.2022
  • Balanced daily transactions on a computerized point-of-sale system.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Performed other duties as assigned by management.
  • Resolved customer complaints professionally in accordance with company policy.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Stocked shelves with merchandise when needed.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Followed company security procedures for handling large sums of money.
  • Issued receipts, refunds, credits or change due to customers.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.

Education

Associate of Applied Science - Small Group Management

Purdue Global University
Indianapolis, IN
07-2026

Skills

  • Inventory management
  • Logistics coordination
  • Team building
  • Effective communication
  • Report analysis
  • Safety compliance
  • Customer service
  • Conflict resolution
  • Team collaboration
  • Strategic planning
  • Risk assessment
  • Problem-solving
  • Adaptability and flexibility
  • Attention to detail
  • Order management
  • Financial reporting
  • SAP
  • Loss prevention
  • Inventory recording
  • Supply and demand requirements
  • Inventory reconciliation
  • Inventory organization
  • Equipment monitoring
  • Inventory control
  • Forklift operation
  • Proper storage protocols
  • Material handling

Accomplishments

  • AAM (Army Achievement Award) Received 3 times.
  • Qualified in 2 different Military occupational Specialties.

Affiliations

  • Traveling with husband and two furry friends.
  • Spending time with family
  • Learning new skills.
  • Crafting home and holiday decorations.
  • Outdoor adventuring.
  • Painting.

Certification

  • Completed Phases 1 and 2 of 92-Y Reclassification, Unit Supply Specialist School.
  • Environmental Compliance Officer as of April 26th 2024.
  • Equal Opportunity Leader as of February 18th 2024.

Timeline

Unit Logistics Non-Commissioned Officer (E6-SSG)

US Army National Guard
09.2022 - Current

Kitchen Staff Member

C. Kruegers Finest Baked Goods
06.2021 - 09.2022

Enlisted Soldier

US Army National Guard
07.2018 - Current

Cashier

Giant Eagle
05.2018 - 06.2022

Associate of Applied Science - Small Group Management

Purdue Global University

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