Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gabriel Gonzalez

Wheaton,Illinois

Summary

Motivated recent college graduate with experience in customer service, marketing, sales, and administrative tasks.

Overview

2
2
years of professional experience

Work History

Administrative Assistant

Airstream Pressure Washing Inc
06.2023 - Current
  • Answered multi-line phone system, routing calls, delivered messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Created and maintained databases to track and record customer data.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Assisted development and implementation of new administrative procedures.
  • Processed customer orders accurately and within agreed timeframes to meet service standards.
  • Managed filing system, entered data and completed other clerical tasks.

Sales and Marketing Representative

Be Marketable
05.2023 - 06.2023
  • Participated in skills development initiatives to promote team competence and success.
  • Collaborated with leadership to identify marketing and communication needs.
  • Implemented marketing strategies to generate leads and increase sales revenue.
  • Collaborated with sales and marketing teams to coordinate promotional activities.
  • Examined needs, wants and spending patterns of target audience.
  • Implemented advertising campaigns and prepared promotional materials.

Athletic Event Staff Member

Illinois State University
09.2021 - 04.2022
  • Set up event facilities and equipment, cleaned areas, and organized supplies.
  • Provided exceptional customer service to all guests and escalated concerns where needed.
  • Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
  • Welcomed guests to events, checked invitations, and oversaw proper seating.
  • Responded to inquiries from attendees and addressed any issues or complaints.
  • Oversaw event operations to keep running smoothly.
  • Implemented event protocols to maintain safety and security of all attendees.

Warehouse Associate

ACI
12.2021 - 01.2022
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles

Education

BBA - Marketing

Illinois State University
Normal, IL
05.2023

Skills

  • Project Management
  • Training and Development
  • Sales
  • Schedule Management
  • Marketing
  • Excel
  • Microsoft Office
  • ACT CRM Software
  • Salesforce
  • Problem Solving

Timeline

Administrative Assistant

Airstream Pressure Washing Inc
06.2023 - Current

Sales and Marketing Representative

Be Marketable
05.2023 - 06.2023

Warehouse Associate

ACI
12.2021 - 01.2022

Athletic Event Staff Member

Illinois State University
09.2021 - 04.2022

BBA - Marketing

Illinois State University

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Gabriel Gonzalez