Gabriel Gonzalez

• Analyze billing issues for 90+ products using Excel; resolve discrepancies and verify contracts
• Manage accounts receivable and collections, maintaining data in Salesforce and NetSuite
• Prepare detailed reports on reconciliations and multi-currency management; collaborate cross-functionally with other departments to troubleshoot and resolve billing issues

Company Overview: Non-profit

• Support personal tasks, including scheduling and organizing, to ensure timely completion
• Help were is needed

• Increased engagement by ~20% through sentiment and influence analysis for Fortune 500 companies
• Boosted sales by ~15% for 5 brands, including Booking.com, by supporting omnichannel marketing strategies with strategic, actionable insights for each client
• Reduced project time by ~30% and expanded iPush Gaming’s European outreach by quickly mastering multiple data analysis tools
• Improved efficiency by ~25% for all clients and data accuracy by ~20% for PuttShak by creating data visualizations and reports for every project
• Enhanced goal attainment by at least ~15% for all clients, by consulting with executive-level customers and international teams on all projects; increased budgeting adherence by ~20% for Minted artists

• Managed a high-performance team; monitored cash intake and deposit records, conducted data analysis on sales to identify trends and discrepancies
• Assisted with schedules and delegating assignments to meet service demands

• Streamlined onboarding and verified forms, reducing processing time
• Enhanced candidate and new hire communication, improving engagement
• Maintained organized recruiting records, boosting tracking efficiency

• Used the latest financial technology to enhance customer experiences; maintained ATMs
• Increased client satisfaction and onboarding efficiency; improved interdepartmental communication
• Contributed to fraud prevention and performed all teller duties