Gabriel Guillen
Hosuton,TX
Summary
Proven leader at Dicks Sporting Goods, adept in store operations and merchandise planning, significantly enhancing customer satisfaction and sales through expert product knowledge and upselling techniques. Excelled in creating a safe, organized warehouse environment at Oreilly Auto Parts Distribution Center, demonstrating exceptional stock replenishment skills and attention to detail.
Overview
8
8
years of professional experience
Work History
Footwear Team Lead
Dicks Sporing Goods
04.2019 - Current
- Delivered informed and professional customer service and assessed client needs to best recommend footwear products.
- Prioritized and managed multiple projects and integrated leadership responsibilities with selling role.
- Increased sales performance through consistent upselling and cross-selling strategies.
- Organized training sessions for staff members on latest product releases or updates from top brands in the footwear industry.
- Boosted store reputation through excellent customer service, addressing concerns promptly, and offering tailored solutions.
- Mastered footwear products and industry trends and applied expertise to generate maximum customer satisfaction.
Warehouse Stocker
Oreilly Auto Parts Distrbution Center
06.2016 - 05.2019
- Compared received packages against shipping documents.
- Enhanced warehouse safety by regularly inspecting equipment and conducting safety training sessions.
- Streamlined the stock replenishment process for faster order fulfillment and customer satisfaction.
- Maintained accurate inventory records, ensuring timely reordering of products to avoid stockouts.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Checked packages and merchandise for damage and notified vendors.
- Conducted regular audits to maintain high levels of inventory accuracy and prevent discrepancies.
Construction Worker
Uncle
06.2017 - 08.2017
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
Education
High School Diploma -
Northbrook High School
Houston, TX06.2018
Skills
- Store operations
- Stock replenishment
- Brand Awareness
- Merchandise planning
- Store maintenance
- Display building
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Footwear Team Lead
Dicks Sporing Goods
04.2019 - Current
Construction Worker
Uncle
06.2017 - 08.2017
Warehouse Stocker
Oreilly Auto Parts Distrbution Center
06.2016 - 05.2019
High School Diploma -
Northbrook High School
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