Gabriel Jackson

AI Development & Contribution

• Contributed to the development and refinement of LLaMA/Me AI model through 100+ tasks, earning an average rating of 4.6.
• Demonstrated expertise in AI model evaluation, testing, and optimization.

Programming & Exploration

• Utilized programming skills in Python, Java, C, and MySQL to explore AI-related projects, including importing and experimenting with custom LLMs.
• Applied foundational knowledge of natural language processing and machine learning concepts.

Collaboration & Adaptability

• Collaborated with Outlier's team through task-based contributions, adapting to diverse project requirements.
• Developed strong problem-solving skills through participation in varied tasks.

Technical Foundation

• Proficient in programming languages: Python, Java, C, and MySQL.
• Familiarity with AI/ML concepts, data analysis, and data visualization.

To emphasize your programming skills, consider adding:

• Personal projects or contributions to open-source projects
• Relevant coursework or academic achievements
• Familiarity with frameworks, libraries, or tools (e.g., TensorFlow, PyTorch, NLTK)

• Collaborate with fellow students and faculty to promote sustainable gardening practices and enhance community engagement.
• Assist in the planning and implementation of educational workshops focused on sustainable gardening techniques and environmental awareness.
• Conduct research on best practices for garden maintenance, soil health, and plant propagation, including hydroponic and aeroponic systems.
• Create informative materials, including guides and resources for novice gardeners, emphasizing clear instructions and sustainability principles.
• Utilize digital platforms, such as Notion and Google Photos, for organizing garden updates, documenting plant growth, and tracking community contributions.
• Engage with volunteers and community members to troubleshoot gardening issues and provide support on sustainable practices.

• Managed and resolved over 200 incident requests utilizing SysAid and TeamDynamix ticketing system
• Addressed classroom high priority tickets promptly and professionally to minimize disruptions and facilitate the continuation of classes
• Diagnosed and resolved a variety of technical issues including PC/Mac hardware, software repair/installation, Ricoh printers, Epson projectors, and network problems at the switch or wall outlet
• Proactively escalated tickets as needed to facilitate timely and efficient resolution
• Executed IT field technician duties at the Advanced Technology Campus, overseeing all IT challenges and coordinating setup and removal processes for multiple classrooms, ensuring proper installation of IT equipment before each semester commences.

• Guided end-users in the meticulous initiation of their inaugural college user accounts through telephonic assistance, demonstrating adeptness in customer service and IT expertise
• Accomplished the professional resolution of 119 tickets, showcasing a commitment to efficiency and a mastery of troubleshooting methodologies
• Delivered expert guidance to users on the intricacies of Multi-Factor Authentication and Self-Service Password Reset, ensuring a heightened level of security and user autonomy
• Proficiently diagnosed and resolved issues related to Microsoft Office applications both remotely and in person, ensuring the uninterrupted functionality of essential operations for students and faculty alike.

• Verified functionality of over 200 workstations on our vessel accommodating 150 personnel, and executed the comprehensive imaging and software installation of all computers
• Completed a rigorous 6-month IT training, acquiring expertise in the maintenance and management of computer servers and workstations, installation of copper and fiber cables, network management, telephone system programming, IT system administration, as well as software and hardware installation
• Meticulously curated and updated an Excel spreadsheet cataloging the myriad workstations aboard the ship, ensuring a systematic and organized approach to inventory management
• Proficiently handled numerous end-user reports of connectivity issues with workstations, employing advanced network switch commands and administration to promptly resolve issues and restore seamless functionality
• Assisted with the maintenance of the USCG National Security Cutter Munro's SeaCommander, a pivotal system providing Real-Time Tactical Data Processing and Tracking, Weapons Integration, and Sensor Interfaces
• Demonstrated unwavering dedication as a boat crew member, successfully towed a vessel bereft of electronics due to a fire, ensuring the safety and well-being of all crew members.