Gabriel Jacobo
Sophia’s Brunch Counter
Mesa,AZ
1
Language
6
years of professional experience
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.
Work History
Assistant Manager
2 Months- Supervised daily operations to ensure optimal workflow and customer satisfaction
- Trained and mentored team members on operational standards and best practices
- Implemented process improvements that enhanced efficiency in service delivery
- Developed strong working relationships with staff, fostering a positive work environment.
Team Member
4 Months- Ensured accuracy in order fulfillment and timely service delivery.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Developed strong cooperative relationships with coworkers and managers.
Server Assistant
1 Year 11 Months- Assisted servers in delivering food and beverages promptly to enhance guest satisfaction.
- Supported event setups and breakdowns, facilitating seamless service during special occasions.
- Maintained cleanliness and organization of dining areas to ensure a welcoming environment.
- Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
Assistant Manager
1 Year 8 Months- Assisted in daily operations, ensuring efficient workflow and high-quality customer service.
- Monitored staff performance, providing feedback to encourage professional growth and development.
- Addressed customer inquiries and resolved issues promptly to maintain satisfaction levels.
Education
- Entrepreneurship
Skills
Time management
Clear communication
Professional appearance
Team collaboration
Positive and friendly attitude
Customer service
Languages
Spanish
Native or Bilingual
Timeline
Assistant Manager
Sophia’s Brunch Counter
06.2026 - CurrentRead More
Team Member
Sophia’s Brunch Counter
04.2026 - CurrentRead More
Server Assistant
Vincent’s on Camelback
09.2023 - 08.2025Read More
Assistant Manager
Sonic Drive In
06.2020 - 02.2022Read More
Arizona State University
from Entrepreneurship
Read More