Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Websites
Accomplishments
References
Timeline
Generic

Gabriel Javier

Orlando,FL

Summary

A motivated 21-year-old with four years of experience as an office administrator in the real estate industry at Liv Realty. Possesses a strong work ethic, professional demeanor, superb initiative, and exceptional customer service and decision-making skills. As a seasoned professional with experience in the real estate industry, "I have a reputation for having an outstanding work ethic." My customer service and decision-making skills have contributed to my success throughout my four years of experience as an office administrator, college student, and soon-to-be real estate agent. Additionally, I am known for my energetic and proactive approach, which allows me to provide support with a professional demeanor and strong initiative to make significant decisions.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Office Administrator

Liv Realty
Orlando, Florida
02.2020 - 01.2024
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Replenished the office supplies and placed new orders to restock to maintain our inventory.
  • Maintained supplies inventory by monitoring levels, anticipating needs, and expediting orders.
  • Restricted areas within the office building are accessible only to authorized personnel.
  • Greeted visitors warmly, handled inquiries, and provided general information about the company.
  • Performed clerical duties such as photocopying, faxing, and scanning documents.
  • Proposed or approved modifications to project plans.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of various company programs.
  • Maintained customer confidence and protected operations by keeping information confidential.
  • Answered calls per shift to assist with customer questions and concerns.
  • Leveraged software skills to input and compile data gathered from various sources.
  • Recognized by management for providing exceptional customer service.
  • Collaborated successfully with a diverse team tols and resolve issues. achieve product and service goals
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Collaborated with others to discuss new opportunities.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Understood and followed oral and written directions.

Education

High School Diploma -

Timber Creek High School
Orlando, FL
01-2020

Associate of Arts - Business Administration And Management

Valencia College
Orlando, FL

Skills

  • Meeting Coordination
  • Scheduling
  • Database Entry
  • Spreadsheet Development
  • Customer Engagement
  • Technical Support
  • File Maintenance
  • Event Coordination
  • Telephone Reception
  • Administrative Support
  • Office Administration
  • Scanning and Copying
  • Time Management
  • Mail Handling
  • Supply Inventory

Affiliations

  • I go to the gym consistently
  • I enjoy playing sports (basketball, baseball)
  • I enjoy creating beats
  • I enjoy learning and furthering my knowlede

Certification

  • I have completed the required classes and obtained a certificate for my real estate license.

Languages

English
Full Professional
Spanish
Limited

Accomplishments

  • I have achieved various sports trophies in both basketball and baseball leagues.

References

References available upon request.

Timeline

Office Administrator

Liv Realty
02.2020 - 01.2024

High School Diploma -

Timber Creek High School

Associate of Arts - Business Administration And Management

Valencia College

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Gabriel Javier