GABRIEL JEAN-BART
New York,NY
Summary
Detail-oriented Document Management Specialist with over two years of experience in records management support and administrative functions. Proficient in electronic filing systems and various document management technologies, complemented by hands-on scanning expertise. Strong organizational and analytical skills enable efficient management of multiple tasks and adaptability to changing priorities. Committed to maintaining high standards of accuracy and attention to detail in all aspects of document management.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Document Processor
Exela Technologies
11.2023 - Current
- Receiving and processing incoming documents
- Organizing documents according to classification categories.
- Filing hardcopy documents and electronic file formats.
- Storing documents and distributing documented materials to intended recipients.
- Archiving, retrieving, and distributing filed documents on request.
- Performing other administrative duties, when required.
- Conducted thorough quality checks on completed documents, maintaining an exceptional level of accuracy and attention to detail.
- Maintained strict confidentiality when handling sensitive information, adhering to company policies and regulations at all times.
Tech Sales Manager
Staples
11.2021 - 11.2023
- Installed and configured multiple hard drives, solid-state drives, and optical drives on desktops and laptops
- Installed and configured operating systems such as Windows 10 and Ubuntu Linux, and integrated hardware components such as RAM and graphics cards to improve system performance Diagnosed and removed various viruses and malware, including trojans, ransomware, and spyware while using anti-malware tools such as Malwarebytes
- Implemented computer security best practices to prevent future infections and improve system performance
- Teaches and reinforces consultative selling behaviors that result in Managers and Associates delivering exceptional sales & service results Shows ability to lead and coach a team to strengthen and support our associates and customers
- Develop sales plans, goals, strategies and objectives to achieve team goals and revenue objectives
- Tracked and analyzed key quantitative metrics and business trends relating to clients and partners.
Customer Service Supervisor
DICK'S Sporting Goods
04.2019 - 12.2021
- Set clear expectations and helped employees pursue optimal paths for achieving each target
- Assessed team member performances by delivering one-on-one coaching to promote better service
- Investigated sensitive customer service complaints and delivered prompt resolution to customer satisfaction
- Evaluated and authenticated returns, exchanges and voids
- Assisted staff with resolving complex customer issues and implementing targeted solutions
- Enhanced company-wide procedures and policies to improve employee morale and boost customer satisfaction
- Provided day-to-day leadership to cultivate environment that exemplified company values.
Team Member/Cashier
Toys 'R' Us
10.2017 - 10.2018
- Developed positive customer relationships through friendly greeting and excellent service
- Stayed informed of company and store updates from leadership
- Implemented performance, quality and efficiency measures to achieve aggressive production goals
- Addressed customer needs, responding to specific requests.
Education
Associate of Science - computer repair technology
Nassau Community College
Garden City, NY01.2022
High School Diploma - undefined
Amityville Memorial High School
Amityville, NY01.2019
Skills
- Troubleshooting and Diagnosis
- System Installation
- Maintenance and Repair
- Organizational Skills
- Document review
- Adobe acrobat
- Microsoft office
- Problem-Solving
- Team management
- Leadership
- Customer Service
- Deadline Compliance
Certification
Technical support fundamentals-Google
Languages
English
Native or Bilingual
Timeline
Document Processor
Exela Technologies
11.2023 - Current
Tech Sales Manager
Staples
11.2021 - 11.2023
Customer Service Supervisor
DICK'S Sporting Goods
04.2019 - 12.2021
Team Member/Cashier
Toys 'R' Us
10.2017 - 10.2018
High School Diploma - undefined
Amityville Memorial High School
Associate of Science - computer repair technology
Nassau Community College
Similar Profiles
CHHUN HUY VENGCHHUN HUY VENG
Mail Clerk at Exela TechnologiesMail Clerk at Exela Technologies
Jennifer HawsJennifer Haws
Team Lead at Exela TechnologiesTeam Lead at Exela Technologies
Natalie HobbsNatalie Hobbs
Processing Manager at Exela TechnologiesProcessing Manager at Exela Technologies
Kiaris GuzmanKiaris Guzman
Caretaker at CDPAP NY-FreedomcareCaretaker at CDPAP NY-Freedomcare
Norman Trotter IVNorman Trotter IV
Administrator, Participations and Special Projects at Warner Bros. Discovery: Finance, Contract, Reporting & Administration (FCRA)Administrator, Participations and Special Projects at Warner Bros. Discovery: Finance, Contract, Reporting & Administration (FCRA)