JAMARI BROWN
Chicago,IL
Summary
Document processing professional with solid foundation in managing and maintaining accurate records. Adept at collaborating with teams to ensure smooth workflow and timely completion of tasks. Recognized for adaptability and commitment to achieving high-quality results, contributing to overall team success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Document Processor
JP Morgan Chase
2025.03 - Current
- Process a variety of documents related to banking, finance, and customer accounts
- Verify authenticity of documents, ensuring that all necessary signatures, stamps, and other required information are present
- Scan and digitize paper documents, ensuring high-quality images for digital storage
- Streamlined workflow for faster document processing, leading to improved productivity and time management.
Delivery Warehouse Associate
Amazon
2024.10 - 2025.01
- Unload incoming trucks or containers
- Managed data and processed package deliveries using scanner technology similar to system management tools in IT support
- Access and updated warehouse management systems (WMS) and/or delivery management software
- Consistently lifted materials weighing as much as 50 pounds.
Leasing Agent
Dream Spots Leasing & Sales
2023.08 - 2024.09
- Orchestrated seamless tenant communications, promptly addressing maintenance requests, and providing comprehensive responses to questions and concerns
- Executed comprehensive background, reference, and credit checks, playing a pivotal role in the meticulous screening process for prospective tenants
- Expertly resolved conflicts among tenants, addressing issues related to noise disturbances, encroachments, and parking matters with tact and diplomacy
- Assisted tenants with troubleshooting online portal services, demonstrating problem-solving and customer support skills
Customer Care Specialist
Avis/Budget Group
2022.06 - 2023.08
- Provided effective technical support for customers experiencing issues with vehicle rental systems, honing troubleshooting abilities
- Demonstrated active listening skills, swiftly addressing concerns, and escalating key issues to supervisors
- Managed a high volume of customer calls with minimal waiting times
- Responsible for efficient check-in of rental cars and maintaining a ready-to-rent inventory for customers
Education
IT Support Specialist Certificate - Information Technology
National Louis University
Chicago, IL04.2025
High School Diploma -
Chicago Bulls College Prep
Chicago, IL05.2020
Skills
- Microsoft Office
- Excel (Intermediate)
- Backup and configuration techniques
- Troubleshooting issues with Android/iOS devices
Certification
COMPTIA A+ Certification, 04/01/25
Timeline
Document Processor
JP Morgan Chase
2025.03 - Current
Delivery Warehouse Associate
Amazon
2024.10 - 2025.01
Leasing Agent
Dream Spots Leasing & Sales
2023.08 - 2024.09
Customer Care Specialist
Avis/Budget Group
2022.06 - 2023.08
IT Support Specialist Certificate - Information Technology
National Louis University
High School Diploma -
Chicago Bulls College Prep