
Results-driven Kitchen Manager with expertise in training and developing staff while maintaining exceptional food safety standards. Successfully managed kitchen operations, achieving an 80% order fulfillment rate during peak hours. Committed to enhancing customer satisfaction through efficient service.
During my time at Sheetz, my tasks included managing a team of 5-4 people, food prep, kitchen cleaning tasks, managing waste variance and expense for the store, completing inventory and expense orders weekly, proper cleaning chemical storage and disposal, interviewing, hiring, training and developing new employees, accepting deliveries and maintaining relationships with vendors, handling large sums of cash, maintaining a lottery machine, completing end of day paperwork, ordering and stocking tobacco products, managing payroll and creating schedules, interacting with customers daily.
At Sheetz, I accomplished passing every quality assurance audit and health inspection. On average, I would hand out 80% of orders within 6 minutes during the store's busiest time (11 am - 2 pm). I was training to become a store manager and was guaranteed a store within the next year. I am Surf Safe Certified.
Daily tasks I enjoyed the most were stocking and cleaning. I loved making sure the sales floor was fully stocked for my customers. I loved having a clean and stocked kitchen for my team. Most of all, I enjoyed being a part of a team that was as passionate about food and customer service as I was.