Dedicated professional with experience in both warehouse operations and customer service. Skilled in pallet movers, as well as shipping, receiving, and order picking. Friendly and customer-focused, with a strong ability to greet guests and provide excellent service. Flexible, detail-oriented, and ready to handle fast-paced work environments.
Overview
9
9
years of professional experience
Work History
Server/Food Runner
Casa Maya Mexican Restaurant
Shorewood, IL
11.2015 - 04.2025
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Prepared drinks according to standard recipes.
Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Handled money transactions accurately while following company procedures for handling cash payments.
Ensured that each guest was served courteously, quickly, and efficiently.
Upheld high standards of sanitation in accordance with health department regulations.
Provided excellent customer service to ensure satisfaction.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Served food and beverages to patrons and confirmed complete orders.
Operated POS terminals to input orders, split bills and calculate totals.
Responded efficiently to guest inquiries and complaints in a professional manner.
Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Completed day-to-day duties accurately and efficiently.
Warehouse Worker
Amazon
Eastvale, CA
08.2017 - 08.2024
Positioned bins, carts, and containers strategically for optimal loading.
Handled transportation of heavy items using manual methods, pallet jacks, and forklifts.
Handled truck loading and unloading using hand-trucks, pallet jacks, and forklifts.
Worked effectively in team environments to make the workplace more productive.
Operated equipment and machinery according to safety guidelines.
Operated a variety of machinery and tools safely and efficiently.
Followed established guidelines for picking orders accurately.
Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
Preserved safe work environment by maintaining clean workstations and pallet area.