Demetrius Nelson
Reno
Summary
Hospitality professional with 7+ years of experience in high-volume and fine-dining environments. Strong background in guest service, teamwork, and leadership, with the ability to excel in fast-paced, customer-focused settings.
Overview
7
7
years of professional experience
Work History
Server/Food Runner
Maple & Ash
Scottsdale, AZ
07.2021 - 08.2022
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Assisted in menu presentation, enhancing guest understanding of offerings and specials.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Maintained cleanliness and organization of dining areas, adhering to health standards.
Server/Food Runner
The Capital Grille
Phoenix, AZ
08.2019 - 07.2021
- Delivered high-level guest service following fine-dining standards
- Assisted with food running to maintain timing and table flow
- Maintained menu knowledge, including specials and pairings
Server
Cracker Barrel
Reno, NV
04.2024 - 09.2024
- Provided exceptional customer service, ensuring satisfaction and repeat business.
- Collaborated with kitchen staff to maintain efficient food delivery.
- Managed multiple tables simultaneously, demonstrating strong multitasking skills.
- Assisted in training new servers on company policies and procedures.
Manger/Server/Food Runner/Host
Sizzler Restaurant
Reno, NV
05.2017 - 08.2019
- Oversaw daily operations, ensuring high standards of food quality and customer service.
- Managed staff scheduling, optimizing labor efficiency to meet peak service demands.
- Implemented training programs for new employees, enhancing team performance and retention.
- Developed and maintained inventory control systems, reducing waste and improving cost management.
Education
High School Diploma -
Damonte Ranch High School
Reno, NVSkills
- Guest Service & Hospitality
- Fine Dining & High-Volume Service
- POS Systems & Cash Handling
- Team Leadership & Training
- Multitasking & Communication
Timeline
Server
Cracker Barrel
04.2024 - 09.2024
Server/Food Runner
Maple & Ash
07.2021 - 08.2022
Server/Food Runner
The Capital Grille
08.2019 - 07.2021
Manger/Server/Food Runner/Host
Sizzler Restaurant
05.2017 - 08.2019
High School Diploma -
Damonte Ranch High School