Tristan Balzer
Colorado Springs,CO
Overview
7
7
years of professional experience
Work History
Server/Food Runner
Broadmoor Hotel
Colorado Springs, CO
08.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Maintenance Technician
Trinity Property Consultants
Fort Collins, CO
06.2021 - 07.2022
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
- Followed safety protocols to minimize workplace accidents.
Server Assistant
Union Bar And Soda Fountain
Fort Collins, CO
05.2019 - 06.2021
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
Backstage Technician
Midtown Arts Center
Fort Collins, CO
01.2017 - 08.2019
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Maintained compliance with regulatory standards and safety requirements.
Education
GED -
Fossil Ridge High School
Fort Collins, CO05.2019
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Hospitality service expertise
- Memory retention
- Cleanliness standards
- Safe Food Handling
- Menu Memorization
Timeline
Server/Food Runner
Broadmoor Hotel
08.2022 - Current
Maintenance Technician
Trinity Property Consultants
06.2021 - 07.2022
Server Assistant
Union Bar And Soda Fountain
05.2019 - 06.2021
Backstage Technician
Midtown Arts Center
01.2017 - 08.2019
GED -
Fossil Ridge High School