Gabriel Lockheimer Toso
East Lansing,MI
Summary
Detail-oriented professional with exceptional customer service skills. Proven ability to manage multiple priorities and deliver results under pressure. Committed to enhancing guest experiences through effective communication and organization.
Overview
5
5
years of professional experience
Work History
Direction of Traditional Music
Mount Hope Community Church
08.2025 - Current
- Plan music rehearsals for the season
- Office administration for all music
- Responsible for hiring music staff
Server
Olgas KitchenInc
05.2025 - 12.2025
- Provided exceptional customer service by promptly addressing guest inquiries and requests.
- Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely delivery of food and beverages to customers.
- Accurately processed orders using point-of-sale system, ensuring efficient transactions.
Graduate Teaching Assistant
MSU College of Music
08.2023 - 05.2025
- Taught voice lessons for non music major students
- Coordinated scheduling of classroom activities and maintained effective communication between myself and students.
- Developed strong rapport with students through open communication channels, fostering an inclusive learning environment.
Server
Bravo Cucina Italiana
04.2024 - 01.2025
- Adapted quickly to changing priorities and high-pressure situations during peak service hours.
- Supported team members by sharing knowledge of menu items and daily specials with guests.
- Monitored inventory levels, assisting in stock management to prevent shortages during service shifts.
- Participated in training sessions, learning best practices for food safety and sanitation compliance.
Server
Olive Garden
03.2021 - 06.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Masters in Vocal Performance - Music
Michigan State University
East Lansing, MI05-2025
B.M. Vocal Performance - Music
Concordia College
Moorhead, MN05-2023
Skills
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Calm under pressure
- Organization and time management
Timeline
Direction of Traditional Music
Mount Hope Community Church
08.2025 - Current
Server
Olgas KitchenInc
05.2025 - 12.2025
Server
Bravo Cucina Italiana
04.2024 - 01.2025
Graduate Teaching Assistant
MSU College of Music
08.2023 - 05.2025
Server
Olive Garden
03.2021 - 06.2024
Masters in Vocal Performance - Music
Michigan State University
B.M. Vocal Performance - Music
Concordia College