Gabriel Lopez
Lubbock,TX
Summary
Dynamic Branch Manager at Standard Energy Services with a proven track record in enhancing customer satisfaction and retention. Expert in branch operations management and fostering strong customer relationships. Recognized for streamlining processes, improving efficiency, and mentoring staff to elevate team performance. Committed to excellence with a keen attention to detail.out of my 18 yrs in the oilfield 8 were a pump truck operator and 10 have been supervisor or manager positions
Overview
35
35
years of professional experience
Work History
Branch Manager
Standard Energy Services
Hobbs, NM
10.2020 - Current
- Led daily branch operations, ensuring adherence to safety and compliance standards.
- Mentored staff, fostering professional development and enhancing team performance.
- Streamlined workflow processes, improving efficiency and service delivery times.
- Implemented strategic initiatives to enhance customer satisfaction and retention rates.
Branch Manager
Gravity Oilfield Services
Levelland Tx
02.2017 - 10.2020
- Analyzed financial reports, identifying trends to inform decision-making and budget planning.
- Coordinated training programs for new employees, promoting skill acquisition and operational excellence.
- Developed sales strategies that increased market penetration and branch profitability.
- Collaborated with regional management to align branch objectives with corporate goals.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
- Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
- Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
- Complied with regulatory guidelines and requirements.
Pump Truck Operator
Key Energy Services
Welch Tx
08.2008 - 04.2015
- Operated pump truck for efficient material delivery and site support.
- Conducted pre-trip inspections to ensure equipment safety and compliance.
- Coordinated with crew to optimize workflow and maintain project timelines.
- Trained new operators on pump truck operations and safety protocols.
- Monitored fluid levels and adjusted flow rates for optimal performance.
- Implemented best practices for equipment maintenance, reducing downtime.
- Led safety meetings to promote risk awareness among team members.
- Established trust among colleagues, supervisors, and clients by consistently delivering high-quality service and maintaining a strong work ethic.
- Enhanced pump truck efficiency by performing regular maintenance and timely repairs.
- Continuously updated industry knowledge through participation in relevant training programs, conferences, and workshops related to pump truck operation best practices.
- Maximized equipment longevity through proper handling and operation of pump trucks according to manufacturer specifications.
- Safely operated pump trucks for various construction projects, ensuring timely completion.
- Successfully completed multiple projects within tight deadlines while maintaining high quality workmanship.
- Developed strong working relationships with team members, leading to increased productivity on the job site.
- Ensured job site safety by adhering to company guidelines and OSHA standards during all operations.
- Collaborated effectively with engineers, architects, and other stakeholders to ensure seamless integration of pumping operations into larger construction projects.
- Maintained accurate records of all service activities, enabling effective scheduling and resource allocation for future projects.
- Assisted in training new hires on proper pump truck operation, resulting in a safer and more efficient workforce.
- Promoted environmental sustainability by adhering to strict environmental regulations while operating pump trucks on designated job sites.
- Met or exceeded all safety requirements on job sites, minimizing the risk of accidents and injuries during pump truck operation tasks.
- Exceeded client expectations through punctual arrival at job sites, ensuring minimal disruption to ongoing work schedules.
- Increased customer satisfaction by consistently delivering professional services that met or exceeded expectations.
- Effectively communicated with team members to coordinate tasks and maintain a smooth workflow.
- Demonstrated expertise in operating various types of pump trucks, increasing versatility and adaptability on diverse job sites.
- Trained new workers on safety procedures and protocols and enforced implementation throughout workdays to prevent injuries or downtime incidents.
- Monitored gauges and flowmeters and inspected equipment to verify tank levels, temperatures and pressures remained at specified levels, reporting abnormalities as necessary.
- Recorded operating data such as products and quantities pumped, stocks used and operating times.
- Stayed calm and focused in emergency situations to provide efficient fixes for diverse mechanical problems.
- Maintained safe and accurate pump levels and closely watched pump gauges.
- Adapted daily tasks to match staff skill levels and weather conditions, consistently maintaining safety and efficiency standards.
- Operated and lubricated tools to protect durability and functionality.
- Completed detailed tool and equipment inspections both in field and in shops to identify and address malfunctions and performance concerns.
- Kept shop workspaces and various fieldwork locations clean and organized for maximum productivity.
- Communicated with other workers using signals, radios or telephones to start and stop flows of materials or substances.
Correctional Officer
TDCJ
Lubbock, TX
08.1994 - 06.2008
- Supervised inmate activities to ensure compliance with institutional regulations and safety protocols.
- Conducted regular inspections of facilities to maintain security and identify potential hazards.
- Collaborated with law enforcement agencies during emergency situations to uphold safety standards.
- Implemented conflict resolution strategies to de-escalate tense situations among inmates.
- Trained new staff on operational procedures and safety measures for effective inmate management.
- Developed and enforced policies aimed at improving facility operations and inmate rehabilitation programs.
- Analyzed incident reports to identify trends, enhancing overall security measures within the institution.
- Led team initiatives focused on enhancing communication between staff and inmates, fostering a safer environment.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
- Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
- Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
- Completed intake paperwork, fingerprints, and searches.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
- Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
- Participated in ongoing professional development courses focused on understanding gang dynamics within prison settings to better identify and manage potential threats.
- Booked new inmates into facility and processed inmates for release.
- Interviewed inmates to obtain information and assess needs.
- Implemented innovative inmate management techniques, leading to decrease in disciplinary incidents.
- Facilitated effective emergency response drills, preparing staff for potential crises.
- Supported the re-entry process for inmates by connecting them with appropriate resources, such as job training programs and community-based services.
Marine
United States Marine Corps
Camp Pendleton South, CA
05.1991 - 05.1994
- Led training exercises to enhance team readiness and operational effectiveness.
- Coordinated logistics for deployment operations, ensuring timely resource availability.
- Developed and implemented safety protocols, reducing incidents during training missions.
- Mentored junior Marines in tactical procedures and leadership principles.
- Streamlined communication processes between units to improve mission coordination.
- Conducted regular assessments of equipment functionality, ensuring operational reliability.
- Facilitated after-action reviews to identify improvement areas and best practices.
- Contributed to mission success by providing timely intelligence analysis and recommendations to command staff.
Education
High School Diploma -
Tahoka High School
Tahoka, TXSkills
- Branch operations management
- Customer service
- Customer relationships
- Excellent time management skills
- Attention to detail
- Excellent work ethic
Accomplishments
I served in the UNITED STATES MARINE CORPS, I’ve been a yard manager through 3 companies and supervisor for two , I work corrections for 15 yrs
Languages
English
Native or Bilingual
Timeline
Branch Manager
Standard Energy Services
10.2020 - Current
Branch Manager
Gravity Oilfield Services
02.2017 - 10.2020
Pump Truck Operator
Key Energy Services
08.2008 - 04.2015
Correctional Officer
TDCJ
08.1994 - 06.2008
Marine
United States Marine Corps
05.1991 - 05.1994
High School Diploma -
Tahoka High School