Gabriel Malik
Spring,TX
Summary
Hard working and dynamic professional with proven expertise in team leadership and cash handling at Shlotzsky's. Successfully trained staff, enhanced customer satisfaction, and resolved conflicts effectively. Recognized for fostering a positive work environment and maintaining operational efficiency, contributing to increased profitability and client retention. Proficient in POS system operation and resource management.
Overview
2
2
years of professional experience
Work History
Chiropractic Assistant
Sandstone Chiropractic
05.2024 - 08.2024
- Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
- Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
- Input patient data into computer system and checked information for accuracy.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Shift Leader / Closer / Restocker
Shlotzsky's
01.2023 - 08.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Shift Leader / Closer / Opener
Smoothie King
02.2022 - 12.2022
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Responsible for managing the till, safe, locking, and unlocking the store.
Education
Bachelor in Exercise Science - Athletic Training
Texas State University
San Marcos, TX05-2027
Skills
- Cash handling
- Team leadership
- Problem solving
- Training support
- Team supervision
- Conflict resolution
- POS system operation
- Inventory counts
- Resource management
- Multitasking
Timeline
Chiropractic Assistant
Sandstone Chiropractic
05.2024 - 08.2024
Shift Leader / Closer / Restocker
Shlotzsky's
01.2023 - 08.2023
Shift Leader / Closer / Opener
Smoothie King
02.2022 - 12.2022
Bachelor in Exercise Science - Athletic Training
Texas State University
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