Gabriel Martinez
Littleton,CO
Summary
Performance-oriented sales leader offering exceptional record of achievement over a 19 year career. Tenacious account manager with strategic and analytical approach to solving problems, bringing in customers and retaining them while accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and accomplished in building and maintaining robust pipelines. Enthusiastic about providing customers with knowledgeable insight while demonstrating exceptional written and verbal communication skills.
Overview
19
19
years of professional experience
Work History
Account Manager
Fine Lines
09.2020 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Built a robust pipeline of business from almost nothing using the business management skills I’ve learned over the years.
Area Sales Manager
Unique Life-Boost
07.2016 - 10.2019
- Prepared sales presentations for clients showing success and credibility of Unique Life-Boost products
- Set and achieved sales targets for the Midwest region
- Collaborated with distributors and built effective partnerships devoted to capitalizing on emerging and sustainable sales opportunities
- Analyzed sales data and kept up to date with market trends
- Led targeted training programs to educate staff on product benefits and service capabilities
- Built lasting relationships with clients through outstanding customer service interactions
- Partnered with sales team members and leveraged strong negotiation skills to close tough deals with lucrative clients
- Led startup of sales region while managing several individuals
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations
- Held weekly meetings with Upper Management to identify techniques to overcome sales obstacles
Account Manager
New Age Beverages Corp.
06.2005 - 07.2016
- Increased sales by 70% with execution of full sales cycle processing from initial lead processing through conversion and closing
- Managed book of business worth $1.3 million across 250 accounts
- Completed over 5 cold calls per week to bring in new customers and added at least 3 new accounts per month
- Developed highly profitable pipeline based on multiple sales penetration techniques
- Elevated account management by predicting potential competitive threats and outlining proactive solutions
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms
Education
Diploma -
North High School
Denver, COSkills
- Product knowledge
- Account management
- CRM Systems
- Office 365
- Oral and written communication
- Market forecasting
- Self-motivated
- Client Relations
- Teamwork and Collaboration
- Customer Service
Timeline
Account Manager
Fine Lines
09.2020 - Current
Area Sales Manager
Unique Life-Boost
07.2016 - 10.2019
Account Manager
New Age Beverages Corp.
06.2005 - 07.2016
Diploma -
North High School