Gabriel Martinez
Aberdeen,MD
Summary
Developed key skills in high-volume restaurant environment, including effective communication and time management. Seeking to transition into new field, leveraging strong organizational abilities and customer service expertise. Focused on adapting these skills to drive success in any new role.
Overview
4
4
years of professional experience
Work History
Foodrunner
Bulle Rock Gourmet Pub & Grill
06.2024 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Host
Bulle Rock Gourmet Pub & Grill
08.2021 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Mail Sorter
Text Behind
06.2021 - 09.2022
- Received and sorted incoming mail, ensuring accurate delivery to intended recipients.
- Reviewed incoming mail for proper date, postage and barcode scans.
- Collaborated with team members to ensure timely processing of high-volume mail shipments.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Education
Business Administration
Harford Community College
Bel Air, MD05-2028
High School Diploma -
Harford Technical High School
Bel Air, MD05-2024
Skills
- Quick learner
- Teamwork and collaboration
- Strong work ethic
- Time management
- Problem-solving
- Efficient movement
Timeline
Foodrunner
Bulle Rock Gourmet Pub & Grill
06.2024 - Current
Host
Bulle Rock Gourmet Pub & Grill
08.2021 - Current
Mail Sorter
Text Behind
06.2021 - 09.2022
Business Administration
Harford Community College
High School Diploma -
Harford Technical High School
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