Gabriel Mascorro
Hesperia,CA
Summary
I am dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with a highly strong background cultivating positive relationships and exceeding expectations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Fire Crew (Comet)
California Conservation Corps (CCC)
09.2016 - 02.2017
- Prioritized and completed time-critical tasks
- Assisted Fire Crews with safe zones
- Worked well with teammates and accepted coaching from management team.
Cashier/Usher
Cinema West
03.2017 - 09.2019
- Engaged customers in pleasant conversation while completing cash register transactions
- Gave customers full attention and attended to their needs
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Porter/Mall Detailer
STG Auto Group
09.2019 - 04.2020
- Maintained showcase cars at numerous malls distancing from San Bernardino County to Orange County
- Used cleaning, protective and restorative agents to maintain and enhance vehicle appearance
- Organized workstations to maintain clean environment in detailing shop
Caregiver
Cambrian Homecare
10.2018 - 08.2021
- Established positive routines to support mental wellbeing
- Delivered empathetic, compassionate and person-centered care to all patients
Guest Advocate
Target
01.2021 - 03.2025
- Built customer loyalty with swift and personable attention to special requests
- Resolved guest complaints or concerns promptly to maintain satisfaction
- Answered customer questions about return and exchange policies
- Delivered consistent high-quality service to maintain customer loyalty
- Maintained strong working relationships inside and outside organization
Education
High School -
Granite Hills High School
Apple Valley, Ca05.2014
Skills
- Adaptability
- Reliable Transportation
- Stress Tolerance
- Work Planning and Prioritization
- Supply Stocking and Organization
- Conflict resolution
- Guest Relations
- Problem-solving abilities
- Strong empathy
- Exceptional communication
- Complaint handling
Certification
High School Diploma
Timeline
Guest Advocate
Target
01.2021 - 03.2025
Porter/Mall Detailer
STG Auto Group
09.2019 - 04.2020
Caregiver
Cambrian Homecare
10.2018 - 08.2021
Cashier/Usher
Cinema West
03.2017 - 09.2019
Fire Crew (Comet)
California Conservation Corps (CCC)
09.2016 - 02.2017
High School -
Granite Hills High School
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