
Bilingual (Spanish/English) Account Manager with 3+ years driving net-new and recurring revenue in SaaS across LATAM and North America. Proven track record in full customer lifecycle ownership — from onboarding and adoption to renewal negotiation and expansion. Generated $27.3M+ TCV pipeline, achieved 183%+ lifetime attainment, and sourced a ~$1M landmark LATAM deal. Skilled at articulating business value to senior stakeholders, managing multi-deal pipelines, and partnering cross-functionally with CS, AEs, and channel partners to maximize retention and growth.