GABRIEL MELESIO ROMERO
Pacific Cookie Company
Santa Cruz,CA
2
years of professional experience
Results-driven Business Administration student specializing in Finance, with expertise in sports officiating and administration. Skilled in organizing competitive soccer events, ensuring safety and fairness, and resolving conflicts effectively. Bilingual in English and Spanish, enhancing communication with diverse participants.
Work History
Team Member
1 Year 5 Months- Provided customer service in a busy downtown retail environment, adapting communication and service to a wide range of customers and situations.
- Managed multiple customer requests and orders during busy periods while maintaining a professional and efficient service environment.
- Processed cash register transactions accurately, contributing to seamless customer experiences.
- Processed phone and online orders in real time, preparing and packaging orders for pickup.
- Opened and closed the store, including closing responsibilities with another employee.
- Trained newer employees on daily procedures and responsibilities to enhance team effectiveness.
- Coordinated multiple customer requests and orders during peak hours, ensuring timely and professional service.
Cashier / Server / Food Preparation
3 Months- Provided customer service in a fast-paced restaurant while working as cashier, server, and food-preparation employee.
- Handled cash, processed transactions accurately, and assisted with opening procedures.
- Prepared food and sauces while following restaurant procedures and maintaining a clean work environment.
- Communicated effectively with customers and coworkers, including Spanish-speaking customers.
- Remained calm and professional when addressing difficult customer situations.
Intern
5 Months- Conducted interviews and surveys with 50+ community members to gather insights for park development, ensuring community preferences were represented.
- Engaged with community members to collect and accurately convey their feedback, fostering stronger connections between residents and park planners.
- Worked with Spanish-speaking community members using bilingual communication skills.
- Attended internship bi-weekly to support community outreach initiatives.
Education
B.S. Business Administration - Finance
Expected 2030
High School Diploma
- Completed IB/AP coursework
- GPA: 4.0
Skills
Customer Service
Cash Handling
Inventory Management
Spanish — Fluent
Food safety practices
Conflict Resolution
Safety & Risk Awareness
Team Leadership
Food Preparation Techniques
Young Outdoor Leader Certification
Timeline
Team Member
Pacific Cookie Company
03.2025 - 08.2026Read More
Cashier / Server / Food Preparation
Pizza My Heart
06.2024 - 09.2024Read More
Intern
County Park Friends
03.2024 - 08.2024Read More
San José State University
B.S. Business Administration from Finance
Read More
Harbor High School
High School Diploma
Read More
LEADERSHIP & COMMUNITY EXPERIENCE
County Park Friends, Young Outdoor Leader (YOL), Santa Cruz County, CA, 2022-2026, Helped my communities parks and talked to our board of supervisors about problems we face in our community. I also taught people how to set up a tent, and how to cook in many different camping trips.
SPORTS EXPERIENCE
- Indoor Lunch Soccer — Student Organizer & Official | Harbor High School | 2023–2026
- Served as one of the primary students responsible for organizing and running indoor lunch soccer for three years.
- Coordinated approximately five teams of 7–8 players while managing match organization and game operations.
- Organized teams, enforced rules, managed game flow, and maintained a fair and competitive environment.
- Officiated matches when not participating as a player and made in-game decisions regarding rules and gameplay.
- Helped resolve player disagreements and other game situations while maintaining a calm and respectful environment.
- Varsity Soccer — Outside Back / Center Back | Harbor High School | 2024–2026
- Competed at the varsity level during junior and senior years.
- Helped the team win a league championship and advance to the CCS quarterfinals.
- Received District Honorable Mention recognition among league players for defensive performance.
- Shared starting responsibilities with another defender while contributing throughout the season.