Gabriel Micciulla
Fort Campbell North,KY
Summary
Proven team player and adept in customer service, honed skills at Stage Stop by enhancing customer satisfaction and fostering a positive work environment. Mastered cash handling and problem-solving, leading to efficient service delivery. Showcases integrity and exceptional communication, driving team success and customer engagement without compromising on safety.
Overview
3
3
years of professional experience
Work History
Crew
Stage Stop
03.2022 - 08.2022
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Trained new team members on procedures, customer service, and sales techniques.
Crew Member
Lollipop N Co
02.2021 - 08.2022
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
- Participated in ongoing training programs to continuously update knowledge of company policies and procedures.
Cashier
Kernal Custers Popcorn
04.2019 - 02.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Education
Custer County High School
Westcliffe, COSkills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Clear Communication
- Cash Handling
- Customer Engagement
- Self-discipline
- Integrity and Honesty
- Safety awareness
Timeline
Crew
Stage Stop
03.2022 - 08.2022
Crew Member
Lollipop N Co
02.2021 - 08.2022
Cashier
Kernal Custers Popcorn
04.2019 - 02.2021
Custer County High School