Gabriel Montilla
Orlando,FL
Summary
Entrepreneurial Owner with experience and solid history of business success. Built operations from ground up with strategic and scalable approaches. Well-oriented to quickly identify and capitalize on emerging opportunities. Accomplished Owner offering 15 years of progressive business experience. Dedicated to maximizing bottom-line profits with forward-thinking approaches and clear focus on continuous improvement. Knowledgeable about financial administration, regulatory compliance and recordkeeping.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Owner/Operator
Best Choice Appliances
Kissimmee, FL
07.2011 - Current
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
- Developed business and marketing plans and prepared monthly financial reports.
- Set pricing structures according to market analytics and emerging trends.
- Led startup and opening of business and provided business development, creation of operational procedures and workflow planning.
- Trained teams on specific operations, applicable procedures and techniques for each job site.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Secured long-term accounts, managing sales presentations to promote product and brand benefits.
- Hired and mentored core start-up team, working to outline initial company policies and procedures.
Store Manager
Eddie Bauer Outlet
Kissimmee, FL
02.2008 - 05.2011
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Resolved customer problems by investigating issues, answering questions and building rapport.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
Stock Supervisor
Gap Outlet
Kissimmee, FL
05.2004 - 03.2008
- Assisted with planning and executing stock management activities to boost sales.
- Enhanced and promoted store brand by proactively seeking opportunities to engage customers.
- Helped store manager handle stock receiving, merchandising and sales to sustain $[Amount] in yearly business.
- Controlled expenses and protected company assets to minimize losses and maximize store profitability.
- Coordinated with store manager on inventory purchases, updates and replacements.
- Examined supply and raw material levels to determine shortages and make necessary adjustments.
- Prepared detailed reports on inventory operations, stock levels and damages.
- Oversaw efficient loading and unloading of trucks and trailers to meet tight daily schedules.
- Checked in and posted orders from hubs and vendors.
- Established and enforced picking goals for each area and zone.
- Worked with dispatchers and outbound production team to enhance service delivery for customers.
Education
High School Diploma -
Osceola High School
Kissimmee, FL05.2004
Associate of Arts -
Valencia College
Orlando, FL08.2006
Electrician
Florida Technical College
Orlando, FLSkills
- Labor relations
- KPI management
- Marketing tactics
- Quality management systems
Languages
Spanish
Native/ Bilingual
Certification
- Certified in OSHA Safety
Timeline
Owner/Operator
Best Choice Appliances
07.2011 - Current
Store Manager
Eddie Bauer Outlet
02.2008 - 05.2011
Stock Supervisor
Gap Outlet
05.2004 - 03.2008
High School Diploma -
Osceola High School
Associate of Arts -
Valencia College
Electrician
Florida Technical College
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