Gabriel Morales
Ocala
Summary
Dynamic individual with hands-on experience in Utility Operations and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
12
12
years of professional experience
Work History
Utility Technician
Teco Peoples Gas
05.2024 - Current
- Collaborated with team members to complete complex projects, ensuring high-quality results within strict deadlines.
- Contributed to a safer working environment through diligent adherence to company guidelines for personal protective equipment usage and hazard communication protocols.
- Completed extensive training programs to remain current on advances in gas technology, ensuring optimal performance of installed systems.
- Reduced emergency response times through effective prioritization and scheduling of service calls.
- Locate and expose underground gas piping for repairs or termination.
- Identify corrosion, gas leaks and other potential hazards to ensure safety to life and property.
- Maintained a safe working environment for staff members through adherence to workplace safety protocols during all tasks related to utilities management.
Rural Mail Carrier Associate
USPS
09.2023 - 03.2024
- Maintained records on customers with mail forwarding and change of address requests.
- Delivered mail and packages to customers on prescribed route while processing check submissions, money orders, and stamp purchases in field.
- Wrote detailed trip reports with notable details about road conditions, weather, and obstacles encountered.
- Signed and received mail with signature requirements upon delivery and loading.
- Sorted mail according to order of address appearance for easy access in field.
- Conducted daily maintenance and safety checks on delivery vehicles, limiting service delays and disruptions.
Emergency Gas Technician
National Grid
03.2018 - 04.2023
- Responded to 5-10 gas leaks; in customer's homes, businesses, construction sites and anywhere there may have been odors of gas or gas leaks.
- Educated customers on use, care and adjustments of appliances.
- Disassembled, repaired and reassembled equipment, header piping and house piping in good working order.
- Identified issues, analyzed information and provided solutions to problems.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Strengthened communication skills through regular interactions with customers and co-workers.
- Improved safety procedures to create safe working conditions for workers.
Military Police Officer
Army
03.2013 - 03.2019
- Served six years in the Army National Guard as a Military Police Officer.
- Placed in many leadership roles for both training exercises and garrison duties which required a great deal of discipline and self accountability.
- Maintained required level of proficiency in use of firearms.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Reloaded and resupplied weapons systems to maintain preparedness against enemy threats.
- Led platoons in high-pressure combat scenarios with successful outcomes.
Education
Associate Degree - Mathematics
Nyack College
Manhattan, NYVarious Data Science Certificates - Data Sciences
Google Coursera
Skills
- Verbal and Written Communication
- Team Leadership
- Staff Management
- New Hire Training
- Senior Leadership Support
- Conflict Management
- In-person and over-the-phone sales
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Utility Technician
Teco Peoples Gas
05.2024 - Current
Rural Mail Carrier Associate
USPS
09.2023 - 03.2024
Emergency Gas Technician
National Grid
03.2018 - 04.2023
Military Police Officer
Army
03.2013 - 03.2019
Associate Degree - Mathematics
Nyack College
Various Data Science Certificates - Data Sciences
Google Coursera
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