Gabriel Munoz
Addison,TX
Summary
Proven Automotive Technician with a track record of enhancing customer satisfaction and workshop efficiency at Ames Collision. Expert in troubleshooting and customer relations, I significantly contributed to business growth through ethical practices and exceptional service. Skilled in using both hand and power tools, my strong work ethic and team collaboration ensured high-quality vehicle repairs and customization.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Automotive Technician
Ames Collision
05.2021 - Current
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.
- Safeguarded customer trust by ensuring adherence to ethical repair practices and maintaining a transparent communication approach throughout the service process.
- Customized vehicles to owner specifications, enhancing driving experience.
- Repaired and replaced worn and damaged components.
- Delegated and supervised vehicle bodywork to body team for restoration and remediation.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
Employee
Chick Fill A
01.2018 - 01.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
High School Diploma -
Cedar Hill High School
05.2020
Skills
- Strong Work Ethic
- Safety awareness
- Valid Driver's License
- Hand and power tools
- Replacing parts
- Troubleshooting skills
- Customer Service
- Team Collaboration
Certification
I-CAR E-V Technical training and maintenance
Timeline
Automotive Technician
Ames Collision
05.2021 - Current
Employee
Chick Fill A
01.2018 - 01.2020
High School Diploma -
Cedar Hill High School
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