Gabriel Nedler
Brooklyn,NY
Summary
Dynamic warehouse professional with extensive experience at DHL, skilled in optimizing layouts and enhancing safety protocols. Proven ability to reduce waste through Lean principles while maintaining workplace cleanliness. Strong communicator adept at resolving conflicts and fostering team collaboration, ensuring efficient operations and customer satisfaction.
Warehouse professional with history of optimizing inventory management and improving operational workflows. Known for strong focus on team collaboration and achieving results in fast-paced environments. Reliable and adaptable, enhancing operational efficiency and safety.
Experienced with inventory management, order fulfillment, and warehouse operations. Utilizes skills in process optimization and safety protocol adherence to enhance productivity. Track record of effective team collaboration and maintaining high operational standards.
Overview
14
14
years of professional experience
Work History
Warehouse Agent
DHL
07.2021 - Current
- Checked packages and merchandise for damage and notified vendors.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Optimized warehouse layout by analyzing product flow patterns and strategically placing high-demand items closer to shipping areas for faster fulfillment times.
- Coordinated shipment scheduling with carriers to ensure timely delivery of products to customers while minimizing transportation costs.
- Assisted in the implementation of Lean manufacturing principles to reduce waste and improve overall productivity within the warehouse environment.
- Maintained a clean and organized warehouse, allowing for efficient product retrieval and storage.
Ramp Agent
UPS
05.2019 - 02.2020
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
Customer Service Representative
Fiber Group
01.2011 - 04.2017
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Education
Master of Science - Criminal Justice
Liberty University
Lynchburg, VA06-2025
Bachelor of Science - Criminal Justice
Berkeley College
New York, NY06-2022
Associate of Science - Criminal Justice
Kingsborough Community College
Brooklyn, NY06-2018
High School Diploma -
Francis School
Staten Island, NY06-2012
Skills
- Warehouse safety
- Loading and unloading
- Workplace cleanliness
- Order picking
Languages
English
Full Professional
Russian
Full Professional
Timeline
Warehouse Agent
DHL
07.2021 - Current
Ramp Agent
UPS
05.2019 - 02.2020
Customer Service Representative
Fiber Group
01.2011 - 04.2017
Master of Science - Criminal Justice
Liberty University
Bachelor of Science - Criminal Justice
Berkeley College
Associate of Science - Criminal Justice
Kingsborough Community College
High School Diploma -
Francis School
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