Gabriel Nicosia
Henderson,NV
Summary
Dynamic Store Manager with a proven track record at The Chicken Shack, excelling in customer service and problem-solving. Enhanced inventory accuracy and optimized labor scheduling, boosting productivity while maintaining high service quality. Adaptable and self-motivated, with strong communication skills and a commitment to delivering exceptional customer experiences.
Overview
6
6
years of professional experience
Work History
Store Manager
The Chicken Shack
11.2024 - Current
- Assisted in daily store operations, ensuring smooth customer experiences.
- Supported team in maintaining inventory accuracy and stock organization.
- Learned and implemented safety procedures to maintain a secure environment.
- Engaged with customers to address inquiries and resolve issues promptly.
- Trained new employees on store policies and operational procedures effectively.
- Monitored sales trends to identify opportunities for improved service delivery.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Doordash
Doordash
06.2024 - 11.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Package Delivery Driver
UPS
01.2020 - 06.2024
- Delivered packages efficiently while adhering to safety regulations and traffic laws.
- Managed delivery schedules to ensure timely arrival at customer locations.
- Conducted vehicle inspections to maintain compliance with operational standards.
- Delivered packages to customer doorsteps and business offices.
- Lifted, lowered, and carried packages typically weighing [Number] pounds throughout regular course of delivery.
- Completed on-time deliveries by choosing best and most efficient routes.
Education
High School Diploma -
Foothill Highschool
Henderson NvSkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
Languages
English
Full Professional
Timeline
Store Manager
The Chicken Shack
11.2024 - Current
Doordash
Doordash
06.2024 - 11.2024
Package Delivery Driver
UPS
01.2020 - 06.2024
High School Diploma -
Foothill Highschool