Gabriel Ontiveros

• Provided exceptional customer service by greeting and assisting guests promptly.
• Ensured vehicle safety through careful handling and parking procedures.
• Maintained cleanliness and organization of valet area to enhance operational efficiency.
• Coordinated with service staff for seamless vehicle retrieval during peak hours.
• Demonstrated adaptability in high-pressure situations, ensuring timely vehicle delivery.
• Assisted in training new valet attendants on company policies and procedures.
• Monitored parking lot capacity to optimize space usage and minimize wait times.
• Conducted routine inspections of parked vehicles to ensure security and condition integrity.
• Maintained cleanliness of work sites, parking spaces, and guest services stations.
• Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
• Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
• Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced items.

• Supervised dental assistant team to ensure efficient patient care and workflow.
• Implemented infection control protocols to maintain compliance with health standards.
• Trained new staff on operational procedures and best practices in clinical settings.
• Coordinated patient scheduling to optimize clinic resources and minimize wait times.
• Assisted dentists during procedures, ensuring all necessary tools were ready and available.
• Monitored inventory levels of dental supplies, placing orders as needed for continuity of care.
• Coordinated team schedules to maximize productivity while maintaining a positive work-life balance for staff members.
• Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines.
• Maintained strict sterilization protocols, ensuring a safe and sanitary environment for patients and staff.
• Improved patient satisfaction by providing efficient and accurate dental assistance during various procedures.
• Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
• Participated in continuing education courses to stay current on industry advancements and best practices in dental care.
• Assisted in complex dental procedures, resulting in successful treatments and reduced recovery times.
• Handled emergency situations calmly and efficiently, contributing to positive outcomes under pressure.

• Supervised daily operations to ensure efficient service delivery and customer satisfaction.
• Trained and mentored team members on best practices for food safety and customer engagement.
• Developed workflows that improved order accuracy and reduced wait times during peak hours.
• Implemented staff scheduling strategies to optimize labor resources and enhance productivity.
• Facilitated team meetings to address challenges, share feedback, and promote a collaborative environment.
• Monitored inventory levels to prevent shortages and reduce waste through effective stock management.
• Analyzed customer feedback to identify areas for service improvement and implement corrective actions.
• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Managed conflict resolution among team members, fostering a positive and collaborative work environment.

• Led team in delivering exceptional customer service during peak hours.
• Mentored and trained new employees on operational procedures and standards.
• Streamlined inventory management processes to reduce waste and improve efficiency.
• Implemented training programs that enhanced team performance and service quality.
• Collaborated with management to develop strategies for improving customer satisfaction ratings.
• Monitored daily operations to ensure compliance with company policies and health regulations.
• Analyzed team performance, identifying areas for improvement and implementing corrective actions.
• Trained new team members by relaying information on company procedures and safety requirements.
• Coached team members in techniques necessary to complete job tasks.
• Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
• Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.

3.8 GPA

Honors

3.5 GPA

Three year varsity football starter

Varsity football captain senior year

First team all district varsity football my junior and senior year