Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
CustomerServiceRepresentative
Gabriel Pedro

Gabriel Pedro

Atlanta,GA

Summary

Experienced IT Technician and Landscaper with a background in Emergency Medical Services. Skilled in a wide range of technical and field-based roles, from system administration and network security to hands-on landscaping and medical response. Known for problem-solving abilities, effective communication, and technical troubleshooting across various environments.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

IT Technician

Freelance
  • Installed, configured, and managed hardware and network systems for small to medium-sized businesses
  • Provided technical support remotely and onsite, achieving high customer satisfaction
  • Developed and maintained websites for clients, optimizing SEO and improving online presence
  • Led deployment of Wi-Fi networks and implemented security protocols to ensure data integrity
  • Created technical documentation and standard operating procedures for client systems

Emergency Medical Technician

Morningstar
10.2024 - Current
  • Delivered emergency medical care and life-saving support during critical incidents
  • Performed CPR, automated defibrillation, and patient transport to healthcare facilities
  • Provided assistance in stabilizing patients and coordinated with healthcare professionals

Manager on Landscape

Albert Exotic Palms
05.2014 - 12.2024
  • Designed and executed landscaping projects, enhancing aesthetics and functionality
  • Proficient in using lawn care tools and equipment, and installation of irrigation systems
  • Developed custom designs for clients, maintaining high satisfaction and repeat business

Education

Bachelor of Science - Computer Science

José Antonio Echeverría
Havana
05.2007

Skills

  • System & Network Administration
  • Troubleshooting & Diagnostics
  • Emergency Medical Response
  • Hardware & Software Installation
  • Landscaping & Design
  • Remote & Onsite Technical Support
  • Technical Documentation
  • Inventory Management
  • Website Development & SEO

Languages

Spanish
Native or Bilingual

Certification

DAS 500- Benefits Trafficking for Non-Emergency

Medical Transportation

DHS 2001 - Sexual Harassment

Prevention Training 2024/2025

(eLearning)

Timeline

Emergency Medical Technician

Morningstar
10.2024 - Current

Manager on Landscape

Albert Exotic Palms
05.2014 - 12.2024

Bachelor of Science - Computer Science

José Antonio Echeverría

IT Technician

Freelance
Gabriel Pedro