Gabriel Perez
Colorado Springs,Colorado
Summary
Hardworking and passionate job seeker eager to secure entry-level position. Ready to help team achieve company goals.
Currently a professional hospitality expert with proven capability in managing high-volume events and ensuring guest satisfaction. Strong focus on teamwork and adaptability, consistently meeting dynamic service needs. Skilled in delivering exceptional service, handling guest requests, and maintaining polished and efficient dining experience. Reliable and results-driven, with proven skills in teamwork and adaptability.
Overview
3
3
years of professional experience
Work History
Banquet Server
Doubletree By Hilton Hotel
09.2022 - Current
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Adhered to all health and safety regulations while serving food and beverages.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Responded to guest inquiries and requests promptly and courteously.
- Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
- Served meals to customers according to established guidelines.
Host
Breakman's Burgers
06.2021 - 08.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Education
High School Diploma -
W.J. Palmer High School
Colorado Springs, CO05-2023
Skills
- Customer service
- Strong teamwork
- Punctual and reliable
- Flexible schedule
- Issue resolution
- Reliable transportation
Timeline
Banquet Server
Doubletree By Hilton Hotel
09.2022 - Current
Host
Breakman's Burgers
06.2021 - 08.2022
High School Diploma -
W.J. Palmer High School
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