Game Development
Reading
3D Printing
Gabriel Quimpo
Concord,NH
Summary
Certified Hunter Douglas technician with 5 years of experience in diagnosis, repair, and installation of window treatments. Adept at troubleshooting, creative problem-solving, and working effectively under pressure. Recognized for professionalism, effective communication with clients, and a strong commitment to delivering high-quality service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Window Treatment Technical Manager
Goedecke Flooring and Design-Bedford, NH
11.2018 - Current
- Spearheaded development of in-home repair operation, driving client acquisition through exceptional customer service and effectively supporting existing clients
- Delivered expert installation and maintenance services for window treatments, leveraging Hunter Douglas certifications and Powerview expertise
- Led operations at a Hunter Douglas Authorized Service Center, optimizing appointment scheduling, streamlining parts inventory management, and adhering to necessary procedures for efficient service delivery
- Maintained exceptional client satisfaction through superior service, effective communication, and timely resolution of issues
- Supervised and trained a team of 2 employees, overseeing their performance and development, providing constructive feedback, and ensuring adherence to high standards
- Acted as technical consultant for window treatment designers, providing expert advice and support to enhance design solutions.
FedEx Package Handler
FedEx-Londonderry, NH
02.2018 - 11.2018
- Efficiently and effectively loaded hub-to-hub trailers with less-than-load (LTL) packages, enabling timely and accurate processing of shipments
- Maintained high level of productivity and attention to detail while handling packages in a fast-paced environment
- Operated equipment and adhered to safety protocols to ensure a safe and organized work area.
Asphalt Technician
Holscher Seal coating-East Greenwich, RI
06.2017 - 11.2017
- Worked as part of a two-man crew, performing full-time asphalt seal coating and maintenance with flexible scheduling
- Prepared asphalt surfaces by cleaning debris, chemically treating automotive fluid stains, and filling cracks with rubber to promote optimal adhesion and longevity
- Applied asphalt sealer to protect and enhance surface durability
- Maintained organization and tidiness of materials and tools on each work vehicle, ensuring efficient workflow and readiness for each job.
Education
Certificate - Biblical Studies
Fairwood Bible Institute
Dublin, NH05.2017
Skills
- Training and mentoring
- Scheduling
- Project management abilities
- Technical process improvement
- Component Repairs
- Customer Service
- Attention to Detail
- Time Management
- Estimating abilities
- Diagnostics and troubleshooting
Certification
- Driver's License
- Hunter Douglas Certified Installer
- Hunter Douglas Certified Powerview Pro
Interests
Timeline
Window Treatment Technical Manager
Goedecke Flooring and Design-Bedford, NH
11.2018 - Current
FedEx Package Handler
FedEx-Londonderry, NH
02.2018 - 11.2018
Asphalt Technician
Holscher Seal coating-East Greenwich, RI
06.2017 - 11.2017
Certificate - Biblical Studies
Fairwood Bible Institute
- Driver's License
- Hunter Douglas Certified Installer
- Hunter Douglas Certified Powerview Pro
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