Summary
Overview
Work History
Education
Skills
Timeline
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Gabriel Sanabria

Lithia,FL

Summary

Experienced bilingual customer service advocate with a strong track record of enhancing customer satisfaction. I am seeking a full-time opportunity to complement my part-time academic pursuits.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

EDS Service Solutions
Tampa, Florida
07.2024 - Current
  • Addressed and resolved questions related to car rental procedures and policies
  • Processed rental agreements
  • Clarified responsibilities in cases of vehicle damage and insurance coverages
  • Dispatched rental vehicles to customers

Car Wash Attendant

Radiant Express Car Wash
Apollo Beach, Florida
02.2023 - 04.2023
  • Promoted and sold car wash memberships
  • Provided bilingual customer service for all inquiries regarding car washes and memberships
  • Processed payments and resolved customer issues

Customer Service Representative

Op Max
Tampa, FL
04.2022 - 05.2022
  • Provided customer service to incoming customers.
  • Selling the customer the best car wash/detailing plan for their needs.
  • Engage in car wash and detailing operations.

Education

High School Diploma -

Alonso High School
Tampa, FL
05-2021

Associate of Arts (In Progress) - Business Administration

Hillsborough Community College
Tampa, FL

Skills

  • Spanish (Native Proficiency)
  • World-class Customer Service
  • Inbound and Outbound Calling
  • Data Entry
  • Strategic Selling
  • Active Listening
  • Conflict Resolution
  • Team Collaboration

Timeline

Customer Service Representative

EDS Service Solutions
07.2024 - Current

Car Wash Attendant

Radiant Express Car Wash
02.2023 - 04.2023

Customer Service Representative

Op Max
04.2022 - 05.2022

High School Diploma -

Alonso High School

Associate of Arts (In Progress) - Business Administration

Hillsborough Community College

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Gabriel Sanabria