Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nahomy Higa

Middleton,WI

Summary

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with patients and team members. Focused on supporting team success and achieving positive results.

Overview

6
6
years of professional experience

Work History

Lead Patient Access Representative

St. Mary's Hospital
Madison, Wisconsin
08.2019 - Current
  • Assigned as the primary point of contact and co-lead for innovative projects.
  • Conduct high-level audits of patient accounts to ensure accuracy and compliance in chart documentation.
  • Execute attention to detail while obtaining patient needs, demographics, insurance information, and assigning hospital accounts.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Pharmacy Technician, Service Delivery Specialist

Lumicera Health Services
09.2021 - 01.2024
  • Accept inbound calls from patients, prescribers, or other health professionals in support of the specialty pharmacy functions.
  • Utilize operating systems and tools to help manage patient therapy and refill compliance.
  • Responsible for ensuring an adequate inventory of pharmaceuticals in the pharmacy, including ordering, receipt, verification of orders, and stocking of pharmaceuticals and supplies.
  • Responsible for proactive monitoring and managing shipping delays, addressing issues, and/or any other issues that arise that will prevent delivery.

Pharmacy Technician

Uw Health
Madison, WI
11.2020 - 11.2021
  • Assisted pharmacists in filling prescription orders accurately and efficiently.
  • Assisted in training new employees on pharmacy procedures.
  • Deliver medications to different patient care areas on a timely matter.
  • Prepared compound medications under the supervision of a licensed pharmacist.

Education

High School Diploma -

Baraboo High School
Baraboo, WI
06-2017

Skills

  • Patient registration
  • Insurance verification
  • Data entry
  • Regulatory compliance
  • Customer service
  • Spanish (native proficiency)
  • Customer Service (8 years)
  • Coaching and mentoring

Timeline

Pharmacy Technician, Service Delivery Specialist

Lumicera Health Services
09.2021 - 01.2024

Pharmacy Technician

Uw Health
11.2020 - 11.2021

Lead Patient Access Representative

St. Mary's Hospital
08.2019 - Current

High School Diploma -

Baraboo High School

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Nahomy Higa